Overview
Position Type : Full Time
Department : QA & PV
Work Location : Markham, ON
Work Arrangement : Hybrid - in office 2-3 days a week will be required
Work Hours : Standard Business Hours Monday to Friday
Travel Required : No
A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.
Come and join our team! But first, let us tell you why we love working here :
- We are 100% Canadian with locations across the country
- State-of-the-art facilities to provide high-quality products and services
- The opportunity to be a part of a winning, high-performing team
- Collaborative, engaging workplace culture – we are passionate about our people!
- Flexible working environment that promotes a healthy work-life balance
- Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
- High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year
- Quarterly virtual social events!
The Opportunity
The Pharmacovigilance (PV) Associate is a role based in our facility in Markham and the key functions include managing the collection, processing, and reporting of Adverse Events (AEs) and Product Complaints in compliance with all organization and national pharmacovigilance requirements. The PV Associate will also be responsible for helping out with administrative aspects of the Quality Management System (QMS) to help drive compliance with GxP regulations through the QMS.
A Day in the Life (What you will do here)
Managing the collection, processing, and reporting of adverse events (AEs)Adhering and contributing to the structure and objective of compliance across the organizationThe organization, accuracy, and completeness of pharmacovigilance information for a variety of manufacturers and patient assistance programs, including audit preparation and management of Pharmacovigilance inboxMaintaining high compliance standards in regard to reporting timelines, quality of reporting, and assisting with responding to and tracking queries from stakeholders and manufacturersCollecting and recording data related to AE cases; accountable for recognizing, triaging, and reporting as per program or manufacturer requirementsReporting and submitting reportable AEs to manufacturers as per Health Canada regulations and client guidelinesElectronic filing and archiving of PV documents to maintain audit readiness at all timesCreating and reviewing Standard Operating Procedures (SOPs) and Work Instructions (WIs) as neededConduct Pharmacovigilance trainings as neededConducts period case reconciliation with applicable departments and clients as neededCollaborate with the internal SHS teams to help find process efficienciesHelp with administering the Quality Management SystemsOther tasks as requiredWhat you need to ensure you are set up for success
Bilingualism (English and French) is an asset3+ years of experience in Pharmacovigilance or relevant industry experience3+ years of experience in the Pharma environment that is familiar with Health Canada rules and regulations relating to GxP processesGood understanding of Health Canada GVP regulationsProficient in the Microsoft Suite of products with the ability to work in various databasesExceptional organizational skills and strong attention to detailDemonstrated prioritization skills and ability to multi-task to meet tight deadlinesProven analytical and problem-solving skillsAbove average verbal and written communication skillsAbility to work as part of a team and have a collaborative mind-set to work with cross-functional partnersExperience with QMS is an assetWhat makes you a great fit for this team
Your commitment to providing a high level of service to your internal and external clientsYou are highly adaptable with a track record of success during times of growth and organizational changeYou have a proven track record of developing trust and influence at multiple levelsYou demonstrate an impactful and candid communication styleYou have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholdersWhy join Sentrex?
We value our employees! Our permanent full-time employees are provided with a :
Competitive Salary and generous vacation entitlementWellness Program (5 paid days off for your well-being!)Paid Sick DaysCompetitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee / Dependent Life InsuranceEmployee & Family Assistance ProgramRRSP Matching ProgramThe anticipated base salary hiring range for this role is $62k to $73k annually. The final base salary will be determined based on relevant experience, skills, and internal equity.Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.
We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!
Accommodations can be made available upon request for those candidates taking part in the selection process.
Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.
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