Duty Manager, Maintenance Control Centre

Duty Manager, Maintenance Control Centre

Join to apply for the Duty Manager, Maintenance Control Centre role at Cargojet.

Accelerate your career with the most awarded Air Cargo Airline in Canada! Cargojet is Canada’s leading provider of time-sensitive overnight air cargo services, carrying over 1,300,000 pounds of cargo each business night across North America with an all-cargo aircraft fleet. Cargojet has been awarded one of Canada’s 50 Best Managed Companies and the Shipper’s Choice Award for the best Air Cargo Carrier in Canada for several years.

Primary Objective Of The Position

Coordination and oversight of Technical Dispatch of Cargojet’s aircraft, responsible for coordinating aircraft troubleshooting duties and defect rectification.

Essential Position Functions

• Provide technical guidance and troubleshooting assistance for all maintenance carried out on company aircraft.
• Guide and direct Cargojet and contracted maintenance organizations to ensure compliance, maintenance requirements, maximum serviceability of aircraft, on-time performance and aircraft utilization in accordance with Cargojet Policy and Procedures.
• Manage the technical dispatch of all Cargojet and customer aircraft in conformance with applicable standards of airworthiness.
• Act as a focal point of contact for all maintenance activities including irregular (IROPS) and emergency operations.
• Moderate and attend production meetings and maintain shift.
• Monitor all defects and applied MELs to ensure expiration dates are not exceeded and ETOPS critical items are identified. Coordinate, issue, support troubleshooting, resolution and track MEL / CDL / DMI.
• Coordinate parts, manpower, facilities and aircraft downtime for rectification of defects.
• Ensure adequate resources are available to support MCC.
• Monitor engine oil consumption, ETOPS and RVSM.
• Organise repair efforts on out-of-service aircraft and AOG events.
• Assign, coordinate, and ensure the timely completion of work by technicians on company aircraft.
• Stay current with all technical and regulatory training required to function in the role.
• Meet shift workload requirements and coordinate maintenance shift.
• Participate in team member activities.
• Coordinate and communicate with dispatch, management and flight operations departments.
• Follow company procedures for maintenance control.
• Knowledgeable with all company and government manuals.
• Continuously update the Senior Director of MCC and other senior management on operational status of the fleet.
• Ensure a clean and safe workplace for the team.
• Ensure compliance with Safety Management System (SMS) and safety / security policies, procedures and standards.
• Perform any other duties as assigned.

Key Objectives

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Key Competency Requirements

Knowledge, Abilities & Skills

Education, Training & Experience

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