accommodation services manager
- Work Term : Temporary
- Work Language : Bilingual
- Hours : 37.5 hours per week
- Education : College / CEGEP
- Experience : 5 years or more
- or equivalent experience
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients / guests with special needs
- Establish work schedules
Supervision
- Working groups
- Staff in various areas of responsibility
Computer and technology knowledge
- MS Word
- Central reservation system (CRS)
- MS Access
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
- MS Windows
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
- Combination of sitting, standing, walking
- Large workload
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Screening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
Other benefits
- Free parking available
- On-site amenities
- On-site housing options
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