Senior Insider Training Analyst

Work Location : Markham, Ontario, Canada

Hours 37.5

Line Of Business Governance & Control

Pay Details $81,600 - $115,200 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

We're seeking a highly motivated and detail oriented progressional to join the Insider Threat Management Operations Support team. Insider Threat Management is a centralized, first-line of defense, responsible for detecting, investigating and addressing insider risk related concerns across the Bank. The Operations Enablement team supports Insider Threat Management and the Enterprise with insider risk education and awareness.

As a part of this team, you will develop and deliver training and communications and perform routine maintenance of program assets. You'll also provide support to the organization by operating a shared mailbox.

Key Responsibilities

• Follow published policies, standards, procedures and resource documents
• Support end-to-end development of training and communications
• Provide subject matter expertise and identify, design and implement solutions
• May lead workstreams by acting as a subject matter expert for medium scale deliverables
• Communicate with, and gather and discuss feedback from, cross functional partners
• Deliver training to audiences of all sizes through virtual or in-person facilitation
• Assess support requests, consult with requesters and recommend solutions
• Evaluate training effectiveness survey results and develop action plans
• Identify and execute continuous improvement opportunities
• Ensure the program is well managed, meets business priorities, and complies with internal / external requirements
• Exercise discretion in managing communication / correspondence, information and all matters of confidentiality
• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary
• Be knowledgeable of and comply with Bank Code of Conduct
• Participate as a member of the team, support a positive work environment and ensure timely communication

Experience And Education

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only)

Sans Objet

#J-18808-Ljbffr