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You are great at
- Administrating, managing, and configuring Red Hat Enterprise Linux, Red Hat Ansible, Red Hat Satellite and other Red Hat portfolio products
- Identifying and pursuing ways to improve systems, processes and methodologies
- Collaborating with the IT Infrastructure, Development & Leadership teams
- Documenting specific requirements and analyzing business problems independently as well as in close collaboration with solution architects
- Ability to work independently.
- Excellent time management skills and ability to work under pressure and meet deadlines
- A can do attitude of determination with an inquisitive nature
- Excellent interpersonal and customer service skills
Expectations
- Work with internal and external resources to solution system implementations and upgrades
- Create detailed technical documentation for solutions and configurations
- Provide project managers with regular and timely updates
- Frequently interact with functional peer groups
- Provide exceptional customer service to a clientele compromised of many governmental organizations and Fortune 500 companies
- Collaborates with the sales team and IT consultants to ensure the appropriate billing of consulting and implementation projects
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