Voip Engineer

VoIP Engineer (Winnipeg) Up to $85,000 base!

A leading IT Managed Service provider is seeking an experienced VoIP Engineer to join their team and work on networking and VoIP projects.

Hybrid role in Winnipeg!

Work with Fortune 100 and Fortune 500 customers and work with leading VoIP and Networking tech.

Responsibilities

• Configure, deploy, and manage Cisco and Mitel VoIP systems (e.g., Cisco CUCM, Mitel MiVoice Business, etc.).
• Perform day-to-day administration, monitoring, and support of VoIP systems and related infrastructure.
• Troubleshoot and resolve voice quality issues, dropped calls, call routing problems, and other VoIP-related incidents.
• Collaborate with network and infrastructure teams to ensure VoIP systems integrate seamlessly with other IT systems.
• Maintain and update VoIP documentation, including system configurations, call flows, and support procedures.
• Implement and maintain dial plans, call routing, and VoIP policies.
• Participate in system upgrades, patching, and migrations.
• Provide Tier 2 / 3 support for VoIP issues escalated by helpdesk or end users.

Desired experience

3–5 years of professional experience working with Cisco and Mitel VoIP systems.

Strong knowledge of

Benefits

Up to $85,000

Apply now to find out more!

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