Principal Technology Architect

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Jobs by Category : Technology Solutions

Job Function : Technology

Status : Full Time

Schedule : Regular

Our team and what we'll accomplish together

Join the Chief Technology Office team where we're transforming how TELUS manages and operates our network infrastructure through AI and intelligent automation. We're at the beginning of an ambitious journey toward autonomous network operations that leverage machine learning, predictive analytics, and AI-driven orchestration across our wireless, wireline, and edge computing platforms. This role will be central to making that vision a reality. You'll define AI architectural strategies, build production-ready intelligent systems, and champion AI capabilities across CTO teams. What makes this role special is the combination of deep technical expertise with meaningful leadership impact. You'll be both an expert practitioner building cutting-edge solutions and a catalyst for change, helping us build a culture of continuous learning and innovation in AI and network automation.

What you'll do

• Identify and develop AI-powered solution strategies for network automation, anomaly detection systems, performance monitoring, and autonomous network operations across wireless, wireline, and edge computing platforms
• Define and architect key AI components for intelligent network solutions including machine learning pipelines, real-time analytics engines, predictive models, LLMs and SLMs, and integration with existing TELUS network infrastructure
• Design and build production-ready AI systems including anomaly detection, predictive maintenance algorithms, and automated remediation workflows that optimize network performance and ROI
• Drive AI transformation strategies for core network functions, implementing intelligent automation solutions with TELUS-wide impact on network performance and customer satisfaction
• Collaborate with network operations teams, business units, and customer experience teams to obtain alignment across AI / ML initiatives and autonomous network implementations
• Champion AI capabilities and promote adoption across CTO units, ensuring teams stay current with rapidly evolving AI methods and autonomous network frameworks
• Communicate complex AI / ML technical decisions and strategic analysis of autonomous network benefits to TELUS stakeholders and executives, including business impact of AI-driven network improvements

What you bring

Great-to-haves

Location : Any major Canadian city #LI-Remote

Advanced knowledge of English is required because you will most of the time interact in English with internal parties (colleagues, internal partners, stakeholders, etc.) as part of this position's main responsibilities given its national scope.

Job Posting Vacancy Type : This is for a current vacancy

Expected annual base salary range for this role is : $126,000 - $176, 000

Salary Range : $126,000-$176,000

Performance Bonus or Sales Incentive Plan : 30%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as :

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates : if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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