MANAGER, ACADEMIC PROGRAMS AND RECORD - York University

Job Description

York University

MANAGER, ACADEMIC PROGRAMS AND RECORD

Reference : 109782

Duration : Permanent Full Time

Location : 4700 Keele Street, Toronto

York is a leading international teaching and research university, and a driving force for positive change. Empowered by a welcoming and diverse community with a uniquely global perspective, we are preparing our students for their long-term careers and personal success.

Together, we can make things right for our communities, our planet and our future. Osgoode Hall Law School is a professional Faculty and prides itself on the high calibre of our student body, and the high quality of our graduates.

This highly specialized Faculty has more than 900 full-time Juris Doctor (JD) students and provides its students with the highest quality of student services.

Osgoode maintains its own registration, academic programs and records operation in order to meet the particular needs of JD students and alumni.

Under the direction of the Assistant Dean, Students, the Manager, Academic Programs and Records, is responsible for ensuring the highest standard of delivery of a comprehensive set of academic programs and records services and supports for Osgoode students (JD, Exchange Programs, Letter of Permission and Joint and Combined Programs), faculty, adjunct faculty, and alumni.

The incumbent participates in policy and procedural development in the areas of registration, examinations, academic advising and accommodation, course enrolment, grades, course evaluations, convocation, and statistical reporting.

In addition, the incumbent supports the Assistant Dean as a key academic advisor for Osgoode JD students and manages all aspects of the operations for the Programs and Records Office.

Under the supervision of the Assistant Dean, Students, the incumbent is one of three managers that are responsible for the management of the Office of Admissions and Student Services.

To be considered for this opportunity, you will bring the following :

Education :

Bachelor's degree in relevant discipline.

Experience :

• 5 years of related experience.
• 3 years of management experience.
• Experience in a student service / registrarial services area of a post-secondary institution (law school experience preferred).
• Experience in a management position is essential, which includes supervisory experience in a unionized environment, with demonstrated leadership, motivational and diplomatic skills appropriate to a large and complex service delivery organization.

Skills :

• Knowledge of university and law school academic policies, regulations, and procedures.
• Knowledge of lawyer accreditation requirements in Ontario and other jurisdictions. Skills
• Able to implement policies, programs, and strategies that support an institution's objectives.
• Able to handle conflict resulting from change management implementation and / or daily operational challenges.
• Project management and negotiation skills.
• Able to promote collaboration and collegiality.
• Effective communication skills.
• Able to apply sound judgement, initiative and creative problem solving.
• Effective organizational skills including the ability to meet pre-defined deadlines and coordinate projects simultaneously.
• Proficient in student information systems (or similar), spreadsheets, email, databases as well as electronic exam systems ( Examplify) and other related systems.
• Able to work effectively under pressure of high volume with constantly changing priorities.
• Able to show initiative.
• Able to maintain confidentiality.

For full position details, including skills and knowledge requirements, and to apply to this exciting opportunity visit the External Career Portal ( ) and refer to posting 109782.

We offer comprehensive benefits and access to superb educational and recreational facilities. For more information on what York has to offer U please visit :

Compensation :

York's CPM Compensation Framework has a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award.

Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.

Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation.

York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community.

Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and / or are using your rights under a collective agreement to view and / or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

PLEASE NOTE : Applications must be received by 11 : 55 pm EST on the posted deadline date, if applicable.

Please apply online at :

Job Reference #

109782

Position Start Date

As soon as possible

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About York University

York University