Store Assistant Manager - Distillery District

We are looking for a Store Assistant Manager to inspire our Distillery Districtteam

As a Store Assistant Manager, you will deliver the highest standards of customer service by following the DECIEM experience and contributing to a teamwork environment positively, pleasantly, and effectively.

• This is a Full-Time role ( 40 hours / 5 days per week).
• Candidates must be available to work store opening and closing hours, and weekends.

WHAT YOU’D BE DOING IN THIS ROLE

• In partnership with the Store Manager, the Store Assistant Manager will support in the oversight of daily in-store operations and provide assistance on the sales floor ensuring store is profitable
• Assist in recruitment, manage, mentor and develop and staff to maximise sales, profitability and exceed agreed key performance indicators
• Complete operational store requirements by scheduling and assigning zones’ to employees, while ensuring to have a fully staffed store at all times
• Manage ongoing store operations and inform the Store Manager of any pertinent issues (petty cash, daily banking, POS System, payment processor etc.

including control stock and manage the weekly order of store supplies

• Ensure the day-to-day operations of the store are compliant with the company requirements and coach, counsel and provide constructive feedback to all store staff
• Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM’s vision through excellent service.

Educate customers about the world of Beauty and Skin Care, DECIEM brands and products

• Stay up to date with product knowledge, company information, launches and campaigns
• Notify Store Manager and / or Area Sales Manager of any customer complaints and comments (handle any in-person customer complaints)
• Assist in hosting store events in conjunction with merchandising and corporate retail teams for customer appreciation events to drive traffic
• Maintain DECIEM’s visual merchandising standards according to the official merchandising guidelines (including displays, testers, cleanliness etc.)

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

• Love of beauty products and a passion for skincare
• Attention to detail and problem-solving skills. Excellent written and verbal communication skills
• Strong time management and organizational skills with the ability to multi-task a must
• Experienced in a leadership role is preferred
• Relevant education OR equivalent work experience in customer service / retail is an asset

WHAT YOU’LL BE GAINING BY JOINING OUR TEAM

There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order

• Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
• 6 months of paid time off for new parents (inclusive of all genders).
• Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
• Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
• First dibs on new products.
• A generous discount on DECIEM products for you, your family, and your friends.
5 days ago