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Operations Manager
Operations ManagerAll Terrain Property Maintenance Inc • London, ON, Canada
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Operations Manager

Operations Manager

All Terrain Property Maintenance Inc • London, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : $60,000 - $80,000

Operations Manager Results-Driven Leader with Snow & Ice Expertise

At All Terrain Property Maintenance Inc, we cultivate a culture rooted in operational excellence, innovation, and people-first leadership. Were seeking a resilient, decisive Operations Manager who thrives in a fast-paced, high-output environment, confidently steering teams to deliver exceptional results year-round. If you embody accountability, forward-thinking execution, and relentless pursuit of high standards, this is the role for you.

About the Role

In this pivotal, year-round leadership position, you will own the performance and growth of logistics operations, while leading snow and ice management in winter, and scaling our logistics and sweeper divisions through system-driven processes in year round. Your impact will be immediate and measurable, driving efficiency, safety, and quality across multiple crews and locations.

What Were Looking For

  • Minimum 5 years of demonstrated leadership success in snow and ice operations, heavy equipment logistics, or related field operations.
  • Deep knowledge of Ontario transportation regulations, CVOR standards, and industry safety best practices.
  • Strong communication skills across all channelsverbal, written, and digital messagingto lead teams and liaise with clients effectively.
  • Tech-savvy mindset comfortable leveraging fleet tracking, scheduling software, and Microsoft 365 tools to manage complex logistics.
  • Ability to make clear, timely decisions under pressure with calm and authority.
  • Valid A Class License.
  • Proven track record of building and sustaining high-performing teams via mentorship, structured processes, and accountability.
  • Passionate about developing scalable operational systems and continuously improving workflows.
  • Experience with winter operations logistics a strong asset.

Core Responsibilities

  • Lead daily operations logistics, and snow divisions, ensuring seamless coordination and top-tier service delivery.
  • Manage and coach direct reports to meet scheduling, routing, quality, and safety goals.
  • Drive seasonal recruitment, onboarding, and ongoing training aligned with company standards.
  • Oversee equipment readiness, partnering with fleet management to maintain service reliability.
  • Champion health & safety protocols on all job sites and yards.
  • Track key performance indicators including job completion, quality, crew productivity, and attendance to inform operational decisions.
  • Utilize company software and real-time data to monitor labour, job progress, and asset utilization.
  • Snow & Ice Management (Winter Operations)

  • Own all aspects of snow event logistics, team readiness, operator deployment, and active event oversight along side management team.
  • Monitor weather actively to drive proactive operational responses including salting, plowing, and snow removal.
  • Maintain equipment, fueling, and safety checks before events.
  • Coordinate with vendors and subcontractors to uphold performance standards.
  • Ensure instant incident reporting, transparent communication, and compliance documentation throughout storms.
  • Facilitate clear, real-time communication between teams, clients, and leadership during critical events.
  • Leadership & Culture

  • Foster a culture of ownership, discipline, collaboration, and continuous learning.
  • Provide coaching, mentorship, and corrective guidance to develop team potential fully.
  • Lead performance evaluations and support growth plans for individuals and teams.
  • Inspire accountability and excellence across all operational levels.
  • Client Engagement & Quality Assurance

  • Conduct regular site audits and quality checks to exceed contractual expectations.
  • Address client concerns swiftly and professionally, ensuring satisfaction and retention.
  • Participate in client walkthroughs, inspections, and seasonal operational planning.
  • What We Offer

  • A leadership platform to shape and grow a critical division within an industry-leading company.
  • Competitive compensation paired with vacation benefits.
  • Comprehensive health benefits package including a Health Spending Account.
  • Deferred Profit-Sharing Program to build your financial future alongside company success.
  • Uniform and boot allowances plus enrichments supporting your daily responsibilities.
  • Access to cutting-edge systems, a supportive leadership team, and mentorship opportunities.
  • Clear pathways for career progression fueled by our expansion vision.
  • This is a full-time role designed for a proactive, systems-oriented operations leader ready to make a tangible difference in a company that values your expertise and drive.

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    Manager • London, ON, Canada

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