Operations ManagerAll Terrain Property Maintenance Inc • London, ON, Canada
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Operations Manager
All Terrain Property Maintenance Inc • London, ON, Canada
Il y a plus de 30 jours
Type de contrat
- Temps plein
Description de posteLead daily operations logistics, and snow divisions, ensuring seamless coordination and top-tier service delivery. Manage and coach direct reports to meet scheduling, routing, quality, and safety goals. Drive seasonal recruitment, onboarding, and ongoing training aligned with company standards. Oversee equipment readiness, partnering with fleet management to maintain service reliability. Champion health & safety protocols on all job sites and yards. Track key performance indicators including job completion, quality, crew productivity, and attendance to inform operational decisions. Utilize company software and real-time data to monitor labour, job progress, and asset utilization. Own all aspects of snow event logistics, team readiness, operator deployment, and active event oversight along side management team. Monitor weather actively to drive proactive operational responses including salting, plowing, and snow removal. Maintain equipment, fueling, and safety checks before events. Coordinate with vendors and subcontractors to uphold performance standards. Ensure instant incident reporting, transparent communication, and compliance documentation throughout storms. Facilitate clear, real-time communication between teams, clients, and leadership during critical events. Foster a culture of ownership, discipline, collaboration, and continuous learning. Provide coaching, mentorship, and corrective guidance to develop team potential fully. Lead performance evaluations and support growth plans for individuals and teams. Inspire accountability and excellence across all operational levels. Conduct regular site audits and quality checks to exceed contractual expectations. Address client concerns swiftly and professionally, ensuring satisfaction and retention. Participate in client walkthroughs, inspections, and seasonal operational planning. A leadership platform to shape and grow a critical division within an industry-leading company. Competitive compensation paired with vacation benefits. Comprehensive health benefits package including a Health Spending Account. Deferred Profit-Sharing Program to build your financial future alongside company success. Uniform and boot allowances plus enrichments supporting your daily responsibilities. Access to cutting-edge systems, a supportive leadership team, and mentorship opportunities. Clear pathways for career progression fueled by our expansion vision.
Job Description
Job Description
Salary : $60,000 - $80,000
Operations Manager Results-Driven Leader with Snow & Ice Expertise
At All Terrain Property Maintenance Inc, we cultivate a culture rooted in operational excellence, innovation, and people-first leadership. Were seeking a resilient, decisive Operations Manager who thrives in a fast-paced, high-output environment, confidently steering teams to deliver exceptional results year-round. If you embody accountability, forward-thinking execution, and relentless pursuit of high standards, this is the role for you.
About the Role
In this pivotal, year-round leadership position, you will own the performance and growth of logistics operations, while leading snow and ice management in winter, and scaling our logistics and sweeper divisions through system-driven processes in year round. Your impact will be immediate and measurable, driving efficiency, safety, and quality across multiple crews and locations.
What Were Looking For
- Minimum 5 years of demonstrated leadership success in snow and ice operations, heavy equipment logistics, or related field operations.
- Deep knowledge of Ontario transportation regulations, CVOR standards, and industry safety best practices.
- Strong communication skills across all channelsverbal, written, and digital messagingto lead teams and liaise with clients effectively.
- Tech-savvy mindset comfortable leveraging fleet tracking, scheduling software, and Microsoft 365 tools to manage complex logistics.
- Ability to make clear, timely decisions under pressure with calm and authority.
- Valid A Class License.
- Proven track record of building and sustaining high-performing teams via mentorship, structured processes, and accountability.
- Passionate about developing scalable operational systems and continuously improving workflows.
- Experience with winter operations logistics a strong asset.
Core Responsibilities
Snow & Ice Management (Winter Operations)
Leadership & Culture
Client Engagement & Quality Assurance
What We Offer
This is a full-time role designed for a proactive, systems-oriented operations leader ready to make a tangible difference in a company that values your expertise and drive.
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