First Generation Scholars Program Coordinator, Student Success Centre

Description

Student Success Centre (SSC) offers inclusive advising and academic support services to enhance students' academic skills, support their academic wayfinding, and attain their individual academic goals. We welcome prospective, open studies, undergraduate, and graduate students. We strive to offer student‑centred resources and be a place where students can ask questions and learn more about strategies and resources that support their learning and university success.

Reporting to the Director, Student Success Centre, the Coordinator, First‑generation Student Support holds expertise in the holistic and varied support needs of incoming and prospective students who are the first in their family to attend university. The Coordinator works collaboratively with Recruitment and across various areas of the university to envision, plan, and implement evidence‑based programming that supports the individual success and transition of incoming first‑generation students. The Coordinator also oversees campus community programs and events that provide opportunities for first‑generation students to build community, network with fellow students, staff, and faculty, and connect to campus resources throughout their academic careers. In addition to event planning and ongoing outreach with internal and external stakeholders, the role will be responsible for program assessment and reporting to ensure programming aligns with the University of Calgary's institutional goals of access and inclusion.

Summary of Key Responsibilities

• Working with a team of first‑generation student support staff in the Student Success Centre, develops and coordinates the implementation of the First‑in‑family Mentorship Program, regular workshops and events for first‑year, first‑generation students, including an annual networking and speaker event that welcomes and celebrates first‑generation students and provides them with opportunities to meet and interact with campus faculty, staff, and senior leaders. Actively collaborates across the Registrar and Student Services teams and consults with campus units and knowledge experts to develop programming that is accessible, equitable, and inclusive and supports the academic success and well‑being of students throughout their first year.
• Liaises with campus partners to promote pathways to university for first‑generation students within the province with the aim of creating awareness of educational pathways and establishing UCalgary as a welcoming institution, inclusive of all students. Facilitate the design and rollout of wayfinding advising for current and prospective students.
• Supports the administrative components and associated events for mentor programming, including intake and matching of first‑year peer mentors, and the development of mentor opportunities for student volunteers through partnerships with Alumni Services.
• In collaboration with the Centre of Career and Professional Development (CCPD), develops additional parent programming for first‑generation parent audiences.
• Support the development of digital and print resources and promotional materials in collaboration with Marketing and Communications and key stakeholders.
• Serves as the primary contact for first‑generation student support programs, liaising directly and maintaining strong relationships with faculties and departments and external partners to ensure timely coordination and communication of program schedules and plans.
• Collaborates and builds strong partnerships with campus and external stakeholders to provide resources and support based on prospective first‑generation needs and those of their parents, as well as current first‑generation students throughout their degree.
• Act as a resource and expert in student affairs and consults, engages in professional development, and stays informed on current student issues, supports, and resources, particularly in relation to first‑generation student populations.
• Establishes program goals in collaboration with the Student Success Centre First‑generation program team and other stakeholders and creates and maintains records for accurate data reporting.
• Coordinates assessment evaluation of First‑generation programming, including the development and delivery of an annual comprehensive survey and an annual report.
• Engages in annual review and assessment of all programming in relation to environmental scans and brings forward evidence‑based recommendations to the First‑generation team.
• Works collaboratively with the First‑Generation Scholars Program working group to support pulse surveys and program reporting.
• Recruits, trains, mentors, and supervises student para‑professionals.
• Coordinates volunteer student support and training in collaboration with SSC staff for the first‑generation mentorship program.
• Coordinates onboarding and continued collaboration for community mentors.
• Provides mentorship to students through Student and Enrolment Services (SES) mentorship and professional skill‑building programs.

Qualifications / Requirements

Application Deadline

January 29, 2026

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Specialist / Advisor Job Family, Phase 3 .

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website .

About The University Of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest‑ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands‑on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start‑ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution‑wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit‑based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous‑based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff / faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible / racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding EDI at UCalgary can be sent to the Office of Institutional Commitments (info@institutionalcommitments.ca) and requests for accommodations can be sent to People & Culture ([email protected]).

We encourage all qualified applicants to apply; however preference will be given to Canadian citizens and permanent residents of Canada.

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