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Growth Account Manager

Growth Account Manager

Flex AIMontreal, QC, Canada
20 days ago
Job description

Job Title : Growth Account Manager

About Us

We are an early-stage, innovative SaaS startup using cutting-edge AI to transform a critical part of the modern business landscape. With a focus on Product-Led Growth (PLG), we’re building a platform that empowers people to achieve results faster and more efficiently.

Why This Role Matters

As our Growth Account Manager , you’ll be at the forefront of driving our revenue growth. This hybrid role is designed to focus on converting high-value trial and free-tier users into paying customers while strategically engaging with mid-market and enterprise accounts. Your work will play a vital role in helping us refine our go-to-market strategy, deliver value to our users, and scale our business.

What You’ll Do

Drive Free-to-Paid Conversions :

  • Proactively engage with trial and free-tier users to highlight premium features and the value of upgrading.
  • Conduct personalized demos and onboarding sessions to help users see immediate results with our platform.
  • Use product usage data to identify high-potential users and tailor outreach accordingly.

Engage Mid-Market and Enterprise Accounts :

  • Strategically target larger accounts based on inbound interest or product usage patterns.
  • Build relationships with key stakeholders and guide them through the evaluation process.
  • Handle the full sales cycle for high-value accounts, from discovery to negotiation and onboarding.
  • Collaborate Cross-Functionally :

  • Work closely with marketing to create and refine materials that support trial conversions and account engagement (e.g., case studies, ROI calculators, etc.).
  • Partner with customer success to ensure seamless handoffs and a positive experience for paid users.
  • Provide actionable feedback to the product team based on conversations with users and prospects.
  • Experiment and Learn :

  • Test and iterate on outreach strategies, identifying what works best for different customer segments.
  • Use data and analytics tools to measure performance and continuously optimize your approach.
  • What We’re Looking For

    Experience :

  • 3+ years in SaaS sales, account management, or a similar role.
  • Experience working with trial-based, freemium, or PLG models is a strong plus.
  • Bonus : Familiarity with AI or related industries.
  • Skills :

  • Strong understanding of PLG principles and a consultative, value-driven sales approach.
  • Ability to analyze product usage data to prioritize opportunities and craft targeted outreach.
  • Excellent communication and relationship-building skills across SMB, mid-market, and enterprise accounts.
  • Comfortable with sales tools (e.g., CRM platforms) and product analytics tools.
  • Mindset :

  • Highly self-motivated, with a strong sense of ownership over your work.
  • Adaptable and resourceful, with the ability to thrive in a fast-paced, dynamic startup environment.
  • Curious and data-driven, always seeking to learn and improve.
  • Why Join Us?

  • Be part of a startup working on cutting-edge AI technology in a rapidly evolving space.
  • Collaborate with a passionate and experienced team building a product that will have a meaningful impact on users.
  • Play a key role in shaping the future of our growth strategy and customer experience.
  • Competitive compensation with performance-based bonuses and equity opportunities.
  • Fully remote, flexible work environment.
  • Compensation :

  • Base salary + performance bonuses / commission.
  • Equity options in a high-potential, early-stage startup.