Director of Ticket Sales & Business Development
Hours of Work : Full-time, Days, evenings & weekend availability
Start : Immediately
Company Overview : Members of the Western Hockey League (WHL) since joining the league in 1967-68 season, Brandon Wheat Kings is a Canadian junior ice hockey team based in Brandon, Manitoba.
The team has a rich history, winning multiple championships and appearing in the Memorial Cup several times.
Position Description : Reporting to the Governor, the Director of Ticket Sales & Business Development will engage in customer experience initiatives, revenue generation, and strategic directives towards a shared vision.
Responsibilities :
- Produce revenue for the franchise through customer entertainment experience by way of the sale of season ticket plans, mini packs, flex options, premium seating group plans, and individual tickets.
- Contact customers primarily through database management, software, outbound phone calls, inbound phone calls, and on-site customer service.
- Work directly with the box office to ensure business operations initiatives are executed.
- Manage customer database and create new strategies to develop communication with customers.
- Develop strategies to improve current ventures and conduct risk assessments, strategic analysis, and initiate new ventures in alignment with BWK strategic direction.
- Report weekly sales revenue & venture reports to management.
- Create and implement fan surveys, hosting fan functions, and special events.
- Perform game day duties as assigned.
- Maintain a vibrant personality and work ethic.
- Build and maintain good professional relationships with staff, management, customers, and corporate partners.
- Adhere to and comply with company, industry, and provincial policies / legislation.
- Work in collaboration with the business operations, hockey operations division, and J&G Group centralized services team for day-to-day operations.
Education / Skill Requirements :
- College-level education in sales, marketing, or sports industry preferred.
- Volume sales experience and database sales management is an asset.
- Experience with customer relationship software preferred.
- Sales experience in other business environments is also an asset.
- Strong work ethic.
- Accountability and ownership for feedback on self-performance from customers and management.
If you are interested in applying for this position, please submit your resume and cover letter.
We thank all who apply and advise that only those selected for further consideration will be contacted. Successful applicants will be required to provide proof of licensure, including a clear driving abstract, upon hire, depending on the nature of the position.
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