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Customer Service Rep – Remote (Automotive, Bilingual: English / German)
Customer Service Rep – Remote (Automotive, Bilingual: English / German)Concentrix • Airdrie, AB, CA
Customer Service Rep – Remote (Automotive, Bilingual : English / German)

Customer Service Rep – Remote (Automotive, Bilingual : English / German)

Concentrix • Airdrie, AB, CA
23 hours ago
Job type
  • Full-time
  • Remote
Job description

Employer Industry : Automotive Customer Service

Why consider this job opportunity

  • Salary up to $24.56 / hour, with performance‑based incentives
  • Opportunities for career advancement and personal development within a globally recognized company
  • Flexible work‑from‑home position
  • Comprehensive benefits package including medical, dental, and vision insurance
  • Access to DailyPay for early salary access
  • Inclusive company culture with networking opportunities and support for diverse groups

What to Expect (Job Responsibilities)

  • Provide inbound customer support using a call flow guide in the customer's preferred language
  • Assist customers in resolving basic technical issues
  • Track, document, and retrieve information in databases
  • Offer additional products and / or services to customers
  • Deliver exceptional customer experiences with a positive attitude
  • What is Required (Qualifications)

  • Fluent in English, German, and French
  • Minimum of 1 year of customer service experience
  • High school diploma or GED
  • Ability to work in a quiet, distraction‑free environment at home
  • Strong computer navigation skills and eagerness to learn new technologies
  • How to Stand Out (Preferred Qualifications)

  • Residing in the Oshawa, ON area is preferred but not required
  • Experience in a fast‑paced multi‑tasking environment
  • A desktop or laptop computer for testing, with a high‑speed internet connection
  • #AutomotiveCustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion #CustomerExperience

    We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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    Customer Service Rep • Airdrie, AB, CA

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