Overview
Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Responsibilities
- In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax guidance and reviewing personal tax returns for customers completing their tax return on their own, full service return preparation, and managing product / software inquiries, you will be working toward accelerating our goal of Powering Prosperity Around the World.
- You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer in terms they will understand.
- This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document your interactions to maintain accurate records.
- As a Tax Expert, you have a minimum of two (2) years of paid professional tax preparation experience.
- You will be asked to provide your CRA RepID to allow your use of the CRA Represent a Client service upon successful onboarding.
- You have experience utilizing professional tax software to prepare and file personal tax returns, including those with complex elements such as employment, self‑employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
- You are passionate about helping clients navigate the complexities of taxation, and you’re committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.
- You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.
- You must be willing and available to work a flexible schedule with a minimum of 20 hours per week.
- This position requires proficiency in both English and French. As a Seasonal French Bilingual Tax Expert, you will prepare tax returns and provide real‑time guidance on a range of tax matters to English‑ and French‑speaking clients across Canada. This posting is for an existing vacancy.
Qualifications
Minimum of two (2) years of paid professional tax preparation experience.Experience preparing business tax returns (T2).Experience preparing Quebec tax returns (TP1).Experience preparing complex personal tax returns.Skills & Abilities
Tax expertise – fundamental understanding of tax laws and concepts.Effective communication – written and verbal skills to provide quality service when speaking with customers.Complex problem solving – commitment to understand customer issues, leverage tools, and resolve or appropriately escalated.Research and resourcefulness – curiosity and interest in continuous learning, following procedures, and finding resources for solutions.Technical acumen – interest in learning the tools needed for the role and basic troubleshooting ability.Passionate about helping clients navigate complex taxation and enhancing the brand.Excellent customer service skills with professional, friendly, and confident interaction via video and audio tools.Proficient in English and French, able to provide guidance to clients in both languages across Canada.Intuit Provides a Competitive Compensation Package With a Strong Pay For Performance Rewards Approach. The Expected Base Pay Range For This Position Is 24.50 $ / hour – 33.50 $ / hour in PEI, BC, and Nova Scotia. This position will be eligible for a cash bonus, equity rewards, and benefits, in accordance with our applicable plans and programs. Pay is based on factors such as job-related knowledge, skills, experience, and work location. Intuit conducts regular comparisons across ethnicity and gender categories to maintain pay equity.
Dollard-des-Ormeaux, Quebec, Canada 2 days ago
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