Job Description
Job Description
Residence Coordinator - Lead Daily Operations That Change Young Lives
Castlegar, BC
$33 / hour | 30 hours / week (+ on-call hours)| Permanent Position
Be the Leader Youth Need Every Day
Are you a hands-on leader who thrives at the intersection of compassionate care and effective operations? Freedom Quest Youth Services is seeking a dedicated Residence Coordinator to ensure our residential homes run smoothly while keeping youth needs at the center of everything we do.
Why This Role Matters
You'll be the heartbeat of our specialized residential program—Eagle House —where young people facing complex challenges find safety and stability. As Residence Coordinator, you'll lead the daily operations and support the frontline staff who create healing environments for youth who may have experienced neglect, abuse, or other significant adversities.
This is leadership that matters—where your organizational skills, trauma-informed approach, and commitment to youth directly shape their daily experiences and long-term outcomes.
What Makes This Opportunity Special
Competitive Compensation & Benefits :
- $33 / hour for 30-hour workweek (+ on-call hours)
- Full benefits paid by employer
- 5% RRSP contribution (after probation)
- 8% vacation accrual
- Permanent position with 3-month probation
Meaningful Impact :
Ensure youth service plans come to life in daily practiceBuild and support strong frontline care teamsCreate environments where healing happensBalance administrative excellence with youth-centered careProfessional Growth :
Work within CARF-accredited programsRegular supervision and professional developmentCollaborative leadership structureValues-driven organization committed to best practicesYour Role at a Glance
As Residence Coordinator, you'll ensure exceptional care delivery while managing the day-to-day operations that make it possible :
Team Leadership & Development
Hire, orient, and train residential youth workers and night staffProvide monthly formal supervision that supports staff growthLead engaging staff meetings 2-3 times per monthConduct annual performance evaluationsIdentify professional development needs and training opportunitiesFoster a healthy, collaborative workplace cultureDay-to-Day Operations
Create staff schedules that meet contract obligations and youth needsEnsure home cleanliness, safety, and maintenance standards are metManage inventory and suppliesOversee required documentation (daily logs, monthly reports, medication logs)Implement and evaluate procedures to ensure smooth operationsMonitor and allocate expenditures within budget guidelinesQuality Assurance & Compliance
Champion CARF accreditation standardsEnsure all documentation meets agency and regulatory requirementsImplement agency policies and identify needed improvementsComplete and submit payroll timecards bi-weeklyMaintain accurate records and reportingYouth-Centered Coordination
Ensure service plans, care plans, and transition plans guide daily practiceAssess needs for supplemental supports (additional staffing, specialized services)Build relationships with community partners (schools, healthcare, MCFD, counselors)Support staff in delivering trauma-informed, attachment-based careProblem-solve challenges while keeping youth needs front and centerHands-On Support
Provide emergency on-call support (shared rotation with 3 other staff)Step in to backfill positions when neededMaintain regular check-ins and supervision meetings with Residence ManagerStay connected to the realities of frontline residential careWhat You Bring
Required Qualifications :
Education : Diploma or degree (minimum 2 years) in Child & Youth Care, Social Work, or related fieldExperience : 3 years of recent related experience, including 1 year in supervisory or administrative roleSpecialized Training : Behavioral modification, working with children under 12 with support needs, attachment-based parenting, trauma-informed practiceCurrent Certifications : First Aid, CPR, FoodSafe, Valid Class V BC Driver's LicenseClearances : MCFD Record Check (including Vulnerable Sector Criminal Record Check), satisfactory Driver's Abstract and Driver Factor ReportTransportation : Reliable vehiclePreferred Experience :
2+ years working in a residential settingExtensive experience with client-centered, strengths-based, harm-reduction, trauma-informed approachesASIST certificationYour Approach :
Deep commitment to trauma-informed and culturally safe practicesCultural humility and willingness to engage in lifelong learning about Indigenous worldviewsRecognition of colonization's ongoing impacts and commitment to trauma-informed careStrong organizational and time management skillsComfort with technology and documentation systemsAbility to balance multiple priorities while staying calm under pressureWho Thrives in This Role :
Natural coordinators who keep teams aligned and operations running smoothlyLeaders who inspire and develop frontline staffDetail-oriented professionals who never lose sight of youth needsProblem-solvers with both heart and practical skillsCommunicators who build bridges between staff, youth, families, and communityAdvocates who ensure youth voices are heard and honoredAbout Freedom Quest Youth Services Society
We're a mission-driven organization creating spaces where vulnerable youth find safety, healing, and hope. Our trauma-informed approach recognizes that young people need more than services—they need relationships, stability, and adults who believe in them unconditionally.
Our 24 / 7 staffed homes provide care from teams who are trauma and attachment-informed, culturally humble, actively engaged, strengths-based, and client-centered. We also support families with non-judgment and unconditional positive regard as they work to maintain or rebuild relationships with their young people.
Ready to Lead with Purpose?
If you're passionate about ensuring youth receive exceptional care every single day and building teams that make it happen, we want to hear from you.
Application Deadline : Currently Open
Application Form Required :Full Job Description Here : -with-us.html