Case Manager

COMPETITION # 2025-34

NUMBER OF POSITIONS 2

POSITION TYPE PERMANENT, FULL-TIME

OVERVIEW: Reporting to the Northern Care Program Manager, the Case Manager will be responsible for providing in-depth Case Management services, ensuring quality assurance measures are followed, conducting licensing practices, offering guidance & support for families, children, & communities in the Northern Care Program.

KEY RESPONSIBILITES:

• Providing extensive Case Management Services to Foster Parents & homes in the Northern Care program’s Foster Homes located in the 8 South East First Nations.
• The Case Manager is responsible for planning for & overseeing day-to-day operations of the homes to ensure the needs of the children placed in the home are being met.
• Establishing positive & healthy relationships with & providing support to the Northern Care Program Foster Parents through regular communication, meetings, & home visits.
• Participating in crisis intervention / de-escalation, mediation, & de-briefing with foster parents.
• Support House Parents in understanding & complying with program expectations & their roles, as well as the completion of important documentation (Incident Reports, Monthly Reports, etc).
• Following up & documenting concerns brought forward. Development of Foster Parent Care Plans.
• Consistent & regular travel to isolated Frist Nation Communities via small plane, boat, helicopter, etc to be present in the Northern Care Program Foster Homes. Regular travel is an expectation of this position to build relationships with House Parents, supports, families, and community.
• Facilitate quarterly Foster Parents meetings and meet with local CFS.
• To be informed of Community based events, promoting & supporting community engagement by ensuring children & families attend local community events.
• Assisting with the coordination & facilitating recreational opportunities in First Nation Communities.
• Overseeing licensing duties of Northern Care Program Homes.
• Recruitment, screening, initial assessments, & interviews of potential House Parents.
• Ensuring proper checks & paperwork is completed for licensing.
• Conducting orientations for potential/new foster parents.
• Completing Places of Safety & Foster Home Studies for new Foster Parents.
• Completing Annual Reviews, Addendums, & Closures as needed for each home in a timely manner.
• Conducting Foster Parent Removals when needed.
• Compiling documentation for & participation in Alternative Dispute Resolution (ADR) process.
• The Case Manager is responsible for providing the oversight needed in the Northern Care Program homes to ensure compliance with foster care regulations & standards are being met.
• Working closely with colleagues within the Northern Care program & other SAI departments to ensure successful service delivery.
• Providing regular support, guidance, & mentorship to the Community Coordinators &community staff in the First Nation Communities.
• Collaborating with Community Coordinator & Support Worker Coordinator to develop & maintain consistent schedule of Respite & Support Worker shifts.
• In partnership with the Community Coordinator ensure regular home visits at each Northern Care Program Foster Home are being conducted.
• Collaborating with SECFS Direct Services Workers & Supervisors.
• Planning & preparing for child placements & discharges.
• Planning, attending, & facilitating with SECFS & community collaterals.
• Ensure outcomes, assessments, & service plans are current & up to date.
• Documentation updating & keeping detailed Case Notes for all homes.
• Developing, implementing, & monitoring maintenance of Northern Care Program Home Care
• Review monthly reports & bi-weekly file records for each home, monitor for concerns or areas of improvement.
• Review program memos & directives with House Parents/Community
• Communicate to Northern Care Program Supervisor the observed training needs for House Parent, Support & Respite Workers.

QUALIFICATIONS:

• Bachelor of Social Work (BSW) or equivalent is preferred.
• A minimum of two (2) years experience in front line Case Management.
• Knowledge of Community based resources & how to access them.
• Knowledge in the areas of Addictions, Attachment, Mental health & Trauma& how it impacts families.
• Knowledge of the Child & Family Services (CFS) sector & foster care legislation.
• Demonstrate knowledge and/or understanding of Indigenous perspectives, First Nations culture & traditional philosophies.
• Strong assessment skills & experience conducting investigations including gathering an analyzing information to implement appropriate actions.
• Experience developing & supporting a strong, respectful team-based approach to service delivery.
• Satisfactory Child Abuse, Vulnerable Person Check & Criminal Record Check.
• Valid Class 5 Driver’s Licence and current Driver’s Abstract.
• Strong proficiency in Microsoft Office, word processing (MS Word), Spreadsheets (Excel), E-mail (Outlook) & Internet.
• Excellent communication, organization, problem solving, & team skills.
• Ability to speak Anishinaabe preferred.