Wireless Sales Consultant

About the Role

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our culture of work, learn, and grow for customers and associates, and continuously grow your knowledge through ongoing self‑development. Interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Responsibilities

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs; be an expert with our product and services, reconnect and follow up to solicit feedback on sales and promote additional products and services that create value
• Partner with the store team overall to create awareness of offers, build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through internal communication channels (mobile app, intranet, bulletin boards, etc.)
• Effectively resolve customer concerns and escalates to management when appropriate

Qualifications

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Strong selling ability
• Ability to coach others
• Capacity to communicate with clients effectively using a variety of mediums
• Ability to plan, organize and prioritize efficiently to handle daily responsibilities and serve customers
• Technology savvy
• Curious, approachable, passionate, problem solver

Perks and Benefits

• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Associate discount
• Learning & Development programs
• And more...

Inclusion & Diversity

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

About Us

Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.

• Job Identification 58074
• Job Category Retail Stores
• Locations 190 Bell Blvd., Belleville, ON, K8P5L2, CA