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Facilities Management Specialist - FRENCH

Facilities Management Specialist - FRENCH

CollaberaMontreal, QC, Canada
3 days ago
Job type
  • Full-time
Job description

Role Overview :

As a Facilities Services Specialist , you will oversee the daily operations of WTW’s office facilities in Montreal and Ottawa , ensuring a productive and compliant work environment. You will manage office budgets, improve processes, and support employees by providing efficient services while working closely with leadership and external partners.

Key Responsibilities :

  • Budget Management : Develop and monitor budgets to control office operating costs.
  • Team Leadership : Supervise and mentor FS staff, managing performance and professional development.
  • Client Relations : Collaborate with office leadership to meet local business needs and provide operational guidance.
  • Project Management : Work with Corporate Real Estate on office real estate projects.
  • Vendor & Compliance Management : Manage relationships with external vendors and ensure compliance with company policies, including Quebec’s language legislation.
  • Process Improvement : Implement office processes and service metrics to drive operational efficiency.
  • Safety & Security : Oversee safety, security, and business continuity programs.

Requirements :

  • Experience :
  • 2-5 years in facilities management or office operations, ideally in a client-focused or professional services environment.
  • Leadership experience in managing teams and resolving issues in high-pressure situations.
  • Skills :
  • Bilingual (French / English) : Strong verbal and written communication skills in both languages.
  • Strong customer service orientation with the ability to influence and collaborate with diverse teams.
  • Proficiency in MS Office , MS SharePoint , MS Teams , and Oracle .
  • Education :
  • College / University degree preferred, or High School diploma required.
  • Additional :
  • Occasional travel may be required within the jurisdiction and for corporate meetings.
  • Flexibility in working hours may be needed.

    • Must-Haves :

  • Bilingual (French / English) .
  • Leadership : Ability to manage and mentor a team.
  • Customer Service : Focused on creating a positive work environment.
  • Operational Expertise : Experience improving office processes.
  • Problem-Solving : Strong organizational and decision-making skills.