Country Manager, Canada

Time Type : Full time

Posted on : Posted Yesterday

Job Requisition ID : R 102449

Job Description :

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world.

Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home.

Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role :

Remitly is hiring a Country Manager to lead our business growth in Canada. We are looking for an experienced, commercially-minded individual to promote the growth of our Canadian business.

This is a strategy and operations role involving planning, building, and executing initiatives across product, pricing, marketing, customer service, and other departments, and overseeing the management of our Canadian entity in Vancouver.

You will be based in Vancouver. Occasional travel to Seattle / US may be required.

You will report to the Head of Americas for this role.

You Will :

• The Country Head ensures that the entity achieves its strategic objectives by providing leadership and direction to the Executive Management team and staff.
• Responsible for the performance against the annual business plan and budget.
• Sustainably growing business P&L and driving key performance indicators including new customers, monthly active customers, transactions, volume, revenue, unit economics, and customer lifetime value.
• Strategy - you will oversee the ongoing views about Canadian competition, market, and customer trends. You will translate regional strategies into specific market goals across multiple functions.
• Preparation of quarterly business reports for the attention of the Board of Directors.
• You will be accountable for the relationship with Remitly's Canadian Regulators.
• In partnership with our Compliance team, oversee, implement, and enforce company policies and procedures to comply with relevant anti-money laundering and counter-terrorism financing regulations.
• Responsible for escalation of breaches and material risk exposures to the Board.
• Contribution to the development of sound corporate governance practices and mechanisms.
• Act as executive director of the company requiring attendance at board meetings and involvement with specific projects or work requiring input of an executive director.
• Defining goals, timeframes, operational and financial KPIs on which progress, achievements, and challenges can be readily identified and addressed.
• Drive executional excellence on initiatives and define the right strategic context / clear prioritization for stakeholders.
• Lead building business cases for key initiatives and influence prioritization of partner-teams' roadmaps through structured business impact / customer-centric frameworks.
• Cross-team partnership - you will partner closely with marketing, product, pricing, and other relevant teams in Remitly to identify ways to grow KPIs within the region and improve overall customer experience.

You Have :

• 10+ years of experience in Fintech, consumer technology, strategy consulting, or e-commerce industry sectors.
• Previous experience managing complex regulatory relationships.
• Experience working in a global matrix organization and in fast growth international environments.
• Grasp of drivers and mechanics for high transaction volume businesses.
• Previous experience with data modeling / analysis.
• Ability to generate good quality hypotheses (combining qualitative and quantitative insights).
• Desirable : An MBA or graduate degree in a quantitative discipline.
• Desirable : experience developing an online strategy (strategy / positioning, traffic acquisition programs, brand development work, and product conversion improvement).

Compensation Details : The starting base salary range for this position is $180,000 - $225,000. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan.

Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits :

• Three weeks vacation.
• Health Benefits.
• Paid Parental Leave.
• Mental Health & Family Forming Benefits.
• Employee Stock Purchase Plan (ESPP).
• Life Insurance & Disability.
• Continuing education and corridor travel benefits.

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharged / veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV / AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

J-18808-Ljbffr