help desk specialist
IO Solutions Contact Center Inc
Charlottetown, PE, CA
$20 an hour (estimated)
Full-time
- Education :
- Expérience :
Education
Bachelor's degree
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Screening questions
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
Experience
- 2 years to less than 3 years
- Durée de l'emploi : Temporaire
- Langue de travail : Anglais
- Heures de travail : 37.5 hours per week
16 days ago