Quality Engineer – Irving Pulp and Paper
Posted January 29, 2026
The Quality Engineer provides leadership and accountability for product and process quality within the Kraft Pulp Mill. This position plays a key role in supporting safe, reliable, and efficient operations by driving strong quality systems, disciplined execution, and continuous improvement.
Responsibilities
- Act as a quality leader within the mill, demonstrating ownership for quality performance and outcomes.
- Monitor, analyze, and communicate quality KPIs, daily quality performance, and off‑quality trends to support timely decision‑making.
- Proactively identify quality deviations, lead investigations, and drive corrective and preventive actions to closure.
- Ensure alignment of quality KPIs with operating priorities in collaboration with Superintendents and Production Engineers.
- Support and strengthen the ISO 9001 : 2015 Quality Management System in partnership with the ISO Coordinator.
- Monitor key QMS processes, including final inspection and test system, to ensure customer requirements are understood and met.
- Participate in internal audits and support preparation for external audits, ensuring compliance to QMSE.
- Ensure procedures, records, and quality documentation remain current, accurate, and practical for operations.
- Manage the customer complaint system, root‑cause analysis, and CAPA processes, ensuring issues are thoroughly investigated, resolved, and communicated.
- Provide technical quality support to customers, including reporting, follow‑up, and site visits when required.
- Ensure effective communication of quality and customer insights through leadership of weekly quality meetings.
- Collaborate with Logistics and Operations to support production scheduling and customer commitments.
- Lead and participate in formal problem‑solving using structured methodologies (5‑Why, Fishbone, FMEA, DMAIC).
- Use statistical analysis to identify variability, trends, and opportunities to improve process stability and product quality.
- Develop and improve SOPs, standard methods, and training materials to support consistent execution.
- Ensure quality laboratory systems are effective, including test method validation, calibration systems, and online quality measurement verification.
- Support or supervise laboratory operations as required, ensuring accuracy, consistency, and compliance.
- Prepare clear quality dashboards, summaries, and technical reports to support leadership review and decision‑making.
- Promote strong quality values, accountability, and continuous learning across the mill.
- Contribute positively to a respectful, inclusive, and performance‑driven work environment.
Qualifications
Bachelor's degree in engineering (Chemical or Pulp & Paper preferred) or a related technical discipline.2‑5 years of experience in manufacturing or process‑based industrial operations; pulp and paper experience is an asset.Experience working within an ISO 9001 : 2015 or similar Quality Management System strongly preferred.Strong foundation in quality engineering principles and disciplined problem solving.Ability to use data and statistical tools (e.g., Excel, Power BI, Minitab) to guide decisions.Strong interpersonal and communication skills with the ability to influence without authority.Demonstrated initiative, organization, and the ability to prioritize and execute in a dynamic mill environment.Location & Compensation
Saint John, NB – On siteSalary : $23.00 to $65.00 hour hourlyEmployment : Permanent, full timeStarts as soon as possible#J-18808-Ljbffr