Proofreader
You must be proficient in basic and advanced grammar rules and understand how they are used within our style guides. Our ideal candidate is meticulous in reviewing copy, noting errors such as punctuation, spelling, and word usage, and knows how to check statements for accuracy or potential plagiarism.
You must communicate effectively with the writers and other staff to ensure documents meet all company guidelines.
The Role
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Handling data entry tasks and collating and updating information in to the system.
- Assisting in filing and scanning of documents.
- Providing ad hoc administrative support to the team as required.
Ideal Profile
- You have at least 1 year experience within a Customer Service or Data Entry role, ideally within the Industrial industry.
- You have good computer skills ( MS Word, Excel, Powerpoint).
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are organised and have good interpersonal skills.
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
What's on Offer?
- Opportunities for career growth & development
- Flexible working options
- Opportunity to make a positive impact
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