Staff Product Manager, Card Experience

1 day ago Be among the first 25 applicants

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Affirm Card is at a massive inflection point : we have reached millions of cardholders inside our network, but we are just scratching the surface of a 150M+ external TAM. We are looking for a Staff Product Manager to own the critical "Pre‑Swipe" Experience – the defining moments between a user saying "yes" to the card and making their first purchase.

This is not just an optimization role; it is a 0→1 strategic ownership role. You will be responsible for the Activation Journey, New User Experience (NUX), and the Checkout experience. Your mandate is to make the onboarding process "butter smooth" in an industry known for friction, turning complex financial compliance into a magical, instant consumer experience.

What You’ll Do

• Own the "Pre‑Swipe" Vision : Define the long‑term strategy for Card Activation and New User Experience. Own the roadmap for taking a user from "Interested" to "Ready to Transact," bridging the gap between digital provisioning and physical card unboxing.
• Build 0→1 Growth Bets : Identify and launch net‑new features that drive activation—gamified onboarding, instant wallet provisioning (Apple / Google Pay), or novel "first‑use" incentives.
• Obsess Over the Funnel : Manage the end‑to‑end checkout and activation funnel. Eliminate friction, optimizing for speed, clarity, and delight to keep drop‑off rates industry‑leading lows.
• Cross‑Functional Leadership : Act as the conductor for a complex group of stakeholders. Partner deeply with Engineering to decouple growth from platform debt, and work with Design to ensure our UX is world‑class.
• Navigate Complexity : Work hand‑in‑glove with Risk, Legal, and Compliance to invent new ways to onboard users safely without sacrificing speed.
• Drive Activation Economics : Own the metrics that matter—Time‑to‑First‑Transaction, 30‑Day Activation Rates, and Wallet Provisioning penetration.

What We Look For

Compensation and Benefits

Equity Grade : 7

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Product Management and Marketing

EEO Statement

Affirm is proud to be a remote‑first company. We offer competitive benefits and an inclusive interview experience. We gladly provide reasonable accommodations to candidates with disabilities. For U.S. positions, we consider qualified applicants with arrest and conviction records under the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance. By clicking "Submit Application," you acknowledge that you have read the Global Candidate Privacy Notice and give consent to the collection, processing, use, and storage of your personal information.

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