Director of Care Full Time Southwood Lakes

Job Description

Role Description : Director of Care

Mission :

As the Director of Care you will contribute to the Extendicare purpose of Helping People Live Better by leading a high performing team that is dedicated to ensuring all residents receive the care they need. The Director of Care (DOC) is a highly skilled and compassionate leader who leads the care team in delivering exceptional resident centered care at a long - term care home. The DOC manages all aspects of care operations ensuring best practices consistent with Extendicare Accreditation standards and provincial regulations. Leading and inspiring an engaged team of care professionals is central to achieving an excellent resident experience. Engagement with residents and families to

develop a trust relationship is key to resident satisfaction and achieving our mission to provide people with the care they need wherever they call home.

Key Outcomes :

Serve as a strong advocate for resident safety and the ongoing improvement of quality care.

Attain high resident and family engagement as measured through Experience Survey Results by caring for each person as we would our own family

Consistently meet or exceed all quality and clinical indicators for residents through the effective execution of required clinical programs.

Foster a positive culture and employee experience driving an increase in overall employee engagement compared to the previous year.

Ensure adherence to regulatory compliance regarding resident plan of care as well as organizational standards policies and procedures.

Key Responsibilities :

Cultivate - lead the resident care team providing day - to - day guidance and fostering a positive work environment that encourages collaboration accountability drives high performance and ensures retention by delivering an exceptional employee experience.

Train - Ensure that all care staff receive the education required for the effective performance of their roles and promoting professional development.

Financial stewardship - Manage the care staff complement consistent with the Extendicare model of care that meets the provincial / legislated hours of care. Oversee the financial management including assisting with budget preparation and variance analysis of the nursing department

Comply - Monitor and ensure compliance with all healthcare regulations licensing requirements accreditation standards and labour and employment standards including timely investigations and consistent action planning.

Risk Management - Identify and manage resident issues as they arise and ensure clinical risks are mitigated and immediate action taken on critical incidents in keeping with regulatory requirements.

Customer Service - By employing the customer service mindset accept and respond to feedback (complaints recognition or suggestions) from residents families vendors and team members with acknowledgement and empathy.

Resident Care - Oversee resident assessment and care planning processes ensuring personalized care plans are developed and implemented based on resident preferences.

Collaborate - Participate actively and collaborate with the leadership team and liaise with care staff residents and families to deliver and optimize resident care.

Improve - Implement quality improvement initiatives to enhance resident safety wellness and satisfaction because we are relentless in our efforts to improve.

Strategic planning in support of the home level strategic priorities develop the operational plans with respect to clinical operations and staffing which support and enhance resident care.

Community partnership - engage with vendors on quality initiatives and training requirements collaborate with community health partners for the betterment of r esident care

Values Alignment - Uphold and promote the organizations Mission Vision and Values and philosophy regarding ethics morality and integrity

Qualifications :

Bachelors degree in Nursing; Masters degree preferred.

Current and unrestricted registration as a Registered Nurse with the applicable Provincial licensing body is required.

Minimum of 5 years of nursing experience in addition to at least 2 years in a

leadership role in a long - term care facility or other health facility.

Working knowledge of long - term care regulations standards and best practices.

Demonstrated expertise in leadership communication and interpersonal skills.

Ability to work collaboratively with interdisciplinary teams and build positive

relationships.

Proven track record of implementing quality improvement initiatives and achieving

positive resident outcomes.

Proficient in electronic health records (EHR) systems and other relevant technology

Core Competencies (included for posting only)

Business Knowledge

Industry / Regulatory Knowledge

Program Administration

People Management

Customer Service

Priority Management

Attributes of an Effective Leader

Strategy Development : Understands the organizations strategy and sets priorities to make it happen

Self - Motivated and Results Driven : Takes ownership and holds themselves and others responsible for delivering high - quality timely and cost - effective results

Collaboration : Inspires a collaborative team environment and works effectively with others with the ability to influence

Effective Communication : Actively listens seeking to understand all perspectives and communicates with respect

Problem Solving : Recognizes and takes ownership to resolve issues outside of clear role mandate

Builds High Performing Teams : Builds the capability of individuals and teams

through continuous feedback coaching and a commitment to learning and

development

Data Analytics & Continuous Improvement : Uses data to identify and measure

performance and develop solutions to motivate improvement.

What Extendicare has to offer :

At Extendicare we believe that working as a team creates an environment that allows us to reach our potential. We value each employee encourage equal opportunity for growth and recognize achievement. As a valued member of our team you can expect :

Continuous mentorship support for life - long learning and growth opportunities

Opportunities for advancement and career growth within the organization

A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

Employee Family Assistance Program.

Robust benefits package.

Extendicare is a leading provider of care and services for seniors across Canada operating under the Extendicare ParaMed Extendicare Assist and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing se niors population inspired by our mission to provide people with the care they need wherever they call home. We operate a network of long - term care homes (both owned and under management contracts) deliver over 11 million hours of home health care servi ces annually and provide group purchasing services to third parties representing approximately 150000 beds across Canada. Extendicare proudly employs nearly 30000 qualified highly trained and dedicated team members who are passionate about providing hi gh - quality care and services to help people live better.

#ExtendicareOntSouthWest

Time Type : Full time

When you choose to build your career with Extendicare youre joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring turn it into a rewarding career with Extendicare!

Extendicare and affiliated organizations including our partner homes in Extendicare Assist accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

Required Experience :

Director

Key Skills

Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C

Employment Type : Full-Time

Experience : years

Vacancy : 1