Overview
Apprentice, System Controller (PWU)
Location : Hamilton (John St) | Department : System Control | Number Of Vacancies : 1 | Hours Per Week : 40 | Rate Of Pay : $35.61 / hr - $52.14 / hr
Posting Open : January 21, 2026 | Posting Closed : February 3, 2026
At Alectra, we energize a brighter future by empowering our workforce through the talent of tomorrow's bright minds. We promote a culture that encourages collaboration, celebrates innovation and supports lifelong learning. We are committed to creating a safe and inclusive workplace where everyone succeeds and has the opportunity to make a meaningful difference.
Position Purpose
We are looking for a motivated Apprentice, System Controller eager to learn and grow under the guidance of experienced System Controllers. As an apprentice, you'll gain hands-on experience with operating, authorizing and directing the safe and reliable operation of the Alectra distribution system, setting the foundation for a rewarding career as a System Controller. This role will require you to work a 24 / 7 rotating shift schedule and be on an on-call rotation when fully qualified. Join Alectra and take the next step in your professional journey!
If you meet the following criteria, we welcome you to apply :
Education & Specialized Knowledge
- 3-Year College Diploma in an electrical discipline or equivalent
- Ability to obtain OACETT certification as a C. Tech or C.E.T.
- Valid class G driver’s license
Experience
Ability to read, interpret and utilize technical prints and schematicsAbility to multi-task and demonstrate analytical thinking, problem-solving and organizational skillsEffective verbal and written communication skillsResponsibilities
Operate, authorize and direct the safe and reliable operation of the Alectra distribution system under normal and emergency conditions on a 24 / 7 basisMonitor, control, and record all activities on the distribution systemPrioritizes and reports deficiencies of all station / distribution equipment including SCADA and communication systems and conducts follow up as requiredMaintain the distribution system configuration as designed / planned whenever possibleReview, accept and administer applications for Work Protection from internal and external work groups, ensuring that all such applications are correct and that the requested isolation will provide adequate protection following IHSA Electrical Utility Protection Code and Alectra proceduresCoordinate activities and outages on transformer station / transmission lines and distribution equipment with Hydro One / IESO and other Alectra departments to ensure all work is carried out in a safe, economic and efficient mannerCoordinate disconnects and reconnects between line crews, residential, commercial and key account customers for maintenance, upgrades and revenue issues including installation of micro-fits or embedded generationAnswering telephone calls from customers regarding inquiries, service requests and trouble reports and dispatch respondents as appropriateSupporting the Outage Management function by performing daily tasks such as organizing and keeping an accurate record of interruptions and transfers, and checking and filing records including Orders-To-Operate, Operator Summary, schematics, etcManage outages using the Outage Management System for real-time statistical reporting and data analysisCommunicates with Management and members of the public to provide status of power outages and anticipated restoration timesUpdate GIS records, operating diagrams and other databases to reflect real-time distribution system configurationCommunicate with and prepare reports for various agencies including ESA, MOE and MOLAssists the System Control Supervisor in developing operational procedures and processesAssist in the training and evaluation of System Control ApprenticesPerform analytical problem solving, troubleshooting and contingency planning of the distribution systemRespond to emergencies as defined in the Alectra Electrical Emergency Preparedness Plan (EEPP)Emergency switching and power restorations. Direct crews / supervisors to restore power safelyEmergency response to and from fire and police; document times and assign crews / supervisor accordingly to adhere to OEB requirementsResponsible for a working knowledge and understanding of and make all efforts reasonable to work in accordance with and ensuring work is done in compliance with the appropriate safety legislation, EUSR rules, Alectra policies and procedures and safe work practices that apply to the work while adhering to the internal responsibility systemReports any unsafe conditions or observed unsafe work practices using Alectra proceduresWho We Are
As the largest municipally owned electric utility in Canada, we are committed to growing, evolving and remaining innovative to build a sustainable and brighter future. Our values set us apart and are our fundamental beliefs about our organization :
Safety : Stay aware, prevent risks and protect each other.
Respect : Value everyone, act honestly and foster inclusion.
Customer Focus : Be reliable, anticipate needs and deliver exceptional solutions with care.
Excellence : Elevate performance, embrace diversity and deliver quality through collaboration.
Innovation : Drive growth by embracing change, creativity and continuous improvement.
Here’s Why Alectra Might Be Your Ideal Workplace
We offer comprehensive benefits. From health and wellness programs to financial security through our Defined Benefit Pension Plan – we offer a robust benefits package that supports you and your family.We invest in your career development. At Alectra, we care about our team’s future through offering ongoing trainings, mentorship and learning opportunities.We care about your work-life balance. Understanding that taking time off is essential to employee well-being, sustained productivity and high performance, we offer the following :Time off : At Alectra, we offer various time off options for our employees including vacation time, personal days, milestone parental leave top-up, volunteer days and bereavement days.Disconnecting from work : We prioritize your well-being through our “Disconnect from Work” policy which ensures you can maintain a healthy work-life balance.At Alectra, your unique contributions matter and help drive our collective success to a more sustainable and brighter future.
Ready to Apply?
If this sounds like you and gets you excited, we’d love to hear from you! Simply click the apply button to submit your resume and take the first step toward joining our team. Note : Due to the high volume of applications, we are unable to accept resumes via email. All applicants must apply through our careers page to be considered.
First consideration will be given to permanent employees in the PWU bargaining unit. Note : To be considered as an internal candidate you MUST use your Alectra email address when applying to jobs. This will link your application to your Dayforce Profile.
At Alectra, we celebrate diversity and are committed to an inclusive recruitment process that honours the dignity and independence of all applicants. If you require accommodation during the process due to a disability, please contact careers@alectra.com. We will work with you to ensure your needs are being met to the point of undue hardship.
Thank you for your interest in building a career with us. While we appreciate all applicants, only those selected for an interview will be contacted. Please note : We kindly request no unsolicited resumes or agency referrals. Alectra does not accept resumes from recruitment agencies for any open positions unless a valid contract is in place.
Use of Artificial Intelligence (AI) in Recruitment : At Alectra, we’re committed to energizing a brighter future through innovation and responsible technology use. While we may use digital tools to support the efficiency of our recruitment process, we do not use AI to identify or screen candidates. Applications are personally reviewed by either a member of the Talent Acquisition team or one of the hiring leaders, ensuring a fair and human-centered experience for all applicants.
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