UX Designer/Writer

Senior UX Designer/Writer

On behalf of our client in the Banking Sector, PROCOM is looking for a Senior UX Designer/Writer.

Senior UX Designer/Writer – Job Description

• As a User Experience (UX) Writer and Content Designer, you are a key member of the design team

• Write the words our customers read and interact with

• Collaborate with DCX Experience Strategy team and project partners to determine the business objectives that drive content strategy

• Manage the UX Writing and Content Design projects you are assigned

• Obtain competitive experience evaluations and customer data to establish benchmarks for content strategy and design

• Make recommendations on requirements for projects and contribute to project scoping and planning

• Collaborate closely with fellow designers, accessibility specialists, technical consultants, developers, quality engineers and legal counsel to craft seamless customer experiences

• Provide relevant and considered content strategy and write clear, accurate and compelling user interface content

• Align to all content governance systems, workflows, and standards including brand style, tone and voice guidelines, to write and design in accordance with design system

• Present UX Writing and Content Design concepts in collaboration with fellow designers

• Coordinate copy translation, approval documentation and final delivery of MCD artifact

• Contribute to the development of the Digital Customer Experience team's culture

Senior UX Designer/Writer – Mandatory Skills

• Experience as UX writer/designer

• Understanding of interactive design, usability principles and how content strategy contributes to user experience

• Understanding of Human-Centred Design and related design disciplines (i.e., Experience Strategy, Visual design, UX Writing, Design Research, Interaction Design, Accessibility)

• Expert writing, editing & proofreading skills

• Collaborative, inclusive, team player

• Ability to adapt and operate within a highly dynamic and cross functional business

• Organization and attention to detail

Senior UX Designer/Writer - Nice to Have Skills

• Experience in a design-related discipline (i.e., Industrial, User-Centred, Visual, Design strategy, Design Mgt., Human Factors, Psychology, Human-Computer Interaction, etc.)

• Experience with financial digital products

• Content Strategy Experience

• Knowledge of online marketing, advertising & other interactive experiences

Senior UX Designer/Writer - Assignment Start Date

ASAP – 6 months to start

Senior UX Designer/Writer - Assignment Location

Toronto, ON - Work Hybrid