Senior UX Designer / Writer

On behalf of our client in the Banking Sector, PROCOM is looking for a Senior UX Designer / Writer.

Senior UX Designer / Writer – Job Description

As a User Experience (UX) Writer and Content Designer, you are a key member of the design team

Write the words our customers read and interact with

Collaborate with DCX Experience Strategy team and project partners to determine the business objectives that drive content strategy

Manage the UX Writing and Content Design projects you are assigned

Obtain competitive experience evaluations and customer data to establish benchmarks for content strategy and design

Make recommendations on requirements for projects and contribute to project scoping and planning

Collaborate closely with fellow designers, accessibility specialists, technical consultants, developers, quality engineers and legal counsel to craft seamless customer experiences

Provide relevant and considered content strategy and write clear, accurate and compelling user interface content

Align to all content governance systems, workflows, and standards including brand style, tone and voice guidelines, to write and design in accordance with design system

Present UX Writing and Content Design concepts in collaboration with fellow designers

Coordinate copy translation, approval documentation and final delivery of MCD artifact

Contribute to the development of the Digital Customer Experience team's culture

Senior UX Designer / Writer – Mandatory Skills

Experience as UX writer / designer

Understanding of interactive design, usability principles and how content strategy contributes to user experience

Understanding of Human-Centred Design and related design disciplines (i.e., Experience Strategy, Visual design, UX Writing, Design Research, Interaction Design, Accessibility)

Expert writing, editing & proofreading skills

Collaborative, inclusive, team player

Ability to adapt and operate within a highly dynamic and cross functional business

Organization and attention to detail

Senior UX Designer / Writer - Nice to Have Skills

Experience in a design-related discipline (i.e., Industrial, User-Centred, Visual, Design strategy, Design Mgt., Human Factors, Psychology, Human-Computer Interaction, etc.)

Experience with financial digital products

Content Strategy Experience

Knowledge of online marketing, advertising & other interactive experiences

Senior UX Designer / Writer - Assignment Start Date

ASAP – 6 months to start

Senior UX Designer / Writer - Assignment Location

Toronto, ON - Work Hybrid