Quality Control Lab Technician

Aromatics + Flavors Inc. utilizes a broad spectrum of natural and synthetic product chemical expertise to produce the best flavor and fragrance ingredients anywhere.

Customer service, quick turn-around times and competitive pricing have been the goal of Aromatics + Flavors since its inception.

Responsibilities

Summary Statement

Under the supervision of the Lab / Regulatory Affairs Supervisor, this position is responsible to maintain quality standards by approving manufactured products prior to shipping, assisting laboratory technicians in project creation / completion, sample formulation and packaging.

In addition, the individual will interact with customers to ensure optimal satisfaction of products.

Duties and Responsibilities

• Assists lab, utilizing formulas to create customer samples customers and reports any inconsistencies, malfunctions or variations of samples,
• Performs routine testing and approval of all raw materials, semi-finished and finished products,
• Performs quality control testing of outgoing material to customers,
• Packages prepared samples for shipment and coordinates with various shipping companies to schedule shipment pickup.
• Ensures customers are made aware shipment is on route. Generates / verifies COA's as necessary,
• Maintains electronic and paper records by entering formulas, customers and projects
• Manufactures customer orders.
• Monitors and stocks library, ensure raw materials, flavors and fragrances, Maintains lab cleanliness and correctly stores tools / equipment,
• Responds to email inquiries from clients, potential customers, and employees,
• Attends meetings as required
• Monitors manufacturing schedule to identify any missing materials that will be needed for retention purposes
• Maintains cleanliness of the lab by washing all lab glassware, e.g. stir bars, beakers, jars, etc.
• Receives all raw materials from suppliers and ensures the correct item, quantity, serial number, bar code and has proper corresponding documentation, weekly.
• Orders all lab supplies, e.g. pipettes, stir bars, vials, gloves, etc.
• Responsible for calibrating all lab equipment, e.g. Density Meter, Thermometers and Refractometer, monthly.
• Assists in ensuring all applicable HACCP documentation is completed
• Responsible for ordering shipping supplies for project desk, e.g. boxes, bubble wrap, packing peanuts, etc.,
• Conducts an Exterior Good Manufacturing Practices walkthrough of the building, monthly.
• Provides general back up to Administration department including taking calls, sending documents, and photocopying.
• Attends and participates in weekly meetings, assists with special projects as needed,
• Maintains an efficient, organized file and record management system both for electronic and paper correspondence and documents.

Qualifications

SKILLS & ABILITIES

Education and Experience

• Post-Secondary education (College Diploma or University Degree) in Chemistry related background
• Experience working in a lab-related setting is preferred
• Experience in implementing and utilizing measurement systems analysis, statistical process control, process capability, and other quality techniques and certifications including HACCP is an asset
• Experience using Apple-based computer programs and Microsoft programs such as Microsoft Excel, Outlook, and Word.

Knowledge, Skills and Abilities

• Excellent organizational skills with the ability to manage multiple demands with competing deadlines.
• Ability to establish positive working relationships with internal team and customers.
• Ability to diffuse difficult situations and apply proactive problem-solving skills.
• Ability to make effective decisions within the scope of work.
• Ability to communicate effectively in the English language in writing and verbally to give and receive information.
• Self-motivated with a positive attitude, and well organized to plan and organize assigned duties.
• Flexible and adaptable to changing program needs.
• Proficiency in the use of Apple computer software such as Filemaker
• Proficiency in other languages is an asset.
• Physical Effort : Lifting (Approximately 25 lbs) and bending may be required during shipment collection.
• Eye-hand coordination during sample formulation and quality control testing.
• Mental Effort : High attention to detail at all times.
• Concentration and attention to detail are required for such tasks as quality control testing, sample formulation and packaging of completed products.
• Multi-tasking between different priorities
2 days ago