SafelyYou is working to ensure the highest-quality care for seniors in any care setting, anywhere in the world, driven by proven AI, unmatched clinical expertise, and an immeasurable passion for caregiving.
- CANDIDATES MUST BE LOCATED IN THE UNITED STATES OR CANADA
About SafelyYou
SafelyYou’s passionate mission is to empower safer, more person-centered care across senior living through world-leading AI, industry-changing hardware, and remote expert clinicians, significantly improving outcomes for residents while increasing peace of mind for families and reducing costs for communities.
Originating in 2015 as the doctoral research of CEO George Netscher—and inspired by his own family's experience with Alzheimer's disease—SafelyYou was spun out of UC Berkeley’s Artificial Intelligence Research Lab, one of the top five AI research groups in the world. And today, our company is solving critical challenges in senior living, from resident falls and ER visits to staffing concerns, length of stay, and NOI. All helping ensure that communities can focus on improved care for residents while still reaching their financial goals.
SafelyYou is one of five most innovative fall technologies referenced in the Senate Falls Report (2019), a winner of the McKnight’s Tech Partner of the Year, and has been named to Fortune’s Impact 20 list, which recognizes companies making people’s lives better through innovation.
Your Role at SafelyYou
As a Technical Product Manager at SafelyYou, you will play a crucial role in driving the success of our product portfolio. You will be responsible for collaborating with cross-functional teams and overseeing the entire product lifecycle, from gathering requirements to product delivery and adoption. The focus will be on technical-leaning projects - Hardware / IoT, Fleet Management, Networking / Monitoring, Internal systems. Your technical expertise, strong relationship-building skills, and project management abilities will be essential in achieving our growth objectives.
Key Responsibilities :
Product Strategy and Planning
Support the Product team and stakeholders in defining the product vision, goals, and roadmap aligned with business objectivesAnalyze customer / internal needs, market trends, and the competitive landscape to inform product strategyPrioritize features and enhancements using data-driven insights and business impactRequirement Gathering and Analysis
Conduct research to identify internal and external customer and market requirementsTranslate needs into detailed product requirements, user stories, and acceptance criteriaCollaborate with cross-functional teams to align requirements with technical and operational feasibilityAgile Project Management
Act as the voice of the customer, converting feedback into actionable user stories and product featuresOwn and maintain the product backlog, prioritizing based on business value and customer impactPartner with Scrum Masters and Technical Leads to plan and execute successful sprintsAssume the Product Owner role for the Fleet and hardware teams ensuring specifications are “ready” and milestones are metMonitor progress, identify risks early, and work to resolve blockersContinuously gather feedback to iterate on product features and improve quality and satisfactionStakeholder Management
Build strong relationships with key stakeholders across engineering, marketing, and operationsCommunicate product updates, milestones, and progress clearly to ensure alignment and transparencyCollaborate with customer success to gather insights and identify improvement opportunitiesProduct Launch and Adoption
Contribute to the development and execution of go-to-market plans in coordination with marketing and salesSupport onboarding, training, and adoption efforts in collaboration with customer successTrack product usage and engagement metrics, and lead initiatives to improve adoption and overall product valueWhat You’ll Do
40% defining and writing requirements in collaboration with engineering30% leading product / feature launches and measuring product impact30% tracking project status and stakeholder engagementThe Ideal Candidate :
Required technical background and ability to understand complex technical concepts, especially in : hardware / IoT, fleet management, networking systems / monitoringProven experience (3-5 years) as a Technical Product Manager or in a similar role, engaging with both large and small engineering teamsProven ability to manage and optimize distributed systems and ensure seamless communication between physical devices, IoT sensors, and cloud infrastructureHands-on experience with integrating IoT-enabled hardware, managing cloud infrastructure, and overseeing distributed monitoring systems for fleet operationsDemonstrated ability to drive operational efficiency, reduce downtime, and optimize fleet performance through effective product development and continuous iteration of hardware and monitoring systemsPrioritization & Backlog Management : Expertise in managing product backlogs and prioritizing tasks related to hardware systems and infrastructure, ensuring timely delivery of critical features that improve fleet performanceBachelor's degree in an engineering or technical field or equivalent practical experience; A masters degree is a plusExperience with agile methodologies and project management toolsExcellent analytical and problem-solving skills with a data-driven mindsetExceptional communication and presentation skills to effectively interact with stakeholdersAbility to manage multiple priorities and deliver high-quality results within tight deadlinesExperience in the senior living, healthcare or technology industry is a plusWhy Join Us? You Can Make a Difference!
SafelyYou offers a competitive compensation package, including but not limited to :
A mission-driven company cultureFully remoteCompetitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision401k ProgramMonthly Education, Well-being & WFH stipendsNon-accrual PTOGrowth PotentialCompany RetreatsMedical & Family / Parental LeaveAt SafelyYou, we believe that a diverse, equitable, and inclusive workplace makes us a more relevant, competitive, and resilient company. We are committed to creating a diverse and inclusive workforce that celebrates diversity. We do not discriminate based on race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.
We value all the perspectives our team members bring to the table, and that is why we don’t look for culture fit, but culture add. We want to hear from YOU! We encourage you to apply even if you do not fit 100% of the technical requirements.