Solution Architect, Managed Services

Join to apply for the Solution Architect, Managed Services role at Rogers Communications .

Our company was built on the dream of a pioneering entrepreneur and continues to empower businesses across Canada. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions allow businesses to operate more efficiently, reduce costs, and improve productivity and collaboration.

Role Purpose

The Solution Architect is responsible for designing and creating complex, customized solutions for large organizations and government agencies. They work closely with clients to understand their needs and objectives, then develop integrated solutions using Rogers' standard products and services. The SA collaborates with Account Executives and other teams to identify customer business issues, present value propositions, and ensure successful implementation. They contribute to revenue growth by meeting or exceeding defined sales targets while creating positive customer experiences.

Key Accountabilities

Provide pre‑sales technical advisory services to sales teams

• Conduct product demonstrations and presentations
• Analyze and understand customer requirements
• Design and architect solutions
• Collaborate with internal teams
• Assist with project cost and resource estimation
• Provide technical diagrams and documentation

Interface with key decision‑makers (CIO to IT staff) of current & potential customers

Design differentiated technical solutions

4‑6 customer‑facing meetings and proposal development

Required Skills and Experience

Working Conditions

To protect our people, brand and assets, a pre‑employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

All candidates are considered for employment in accordance with Rogers' diversity and inclusion policy. Please contact recruiters for more information on accommodations.

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