Overview
Job Overview
This position is responsible for the development of the quality management system in accordance with ISO standards, Good Manufacturing Practices (GMP), Stryker Corporate requirements, and Canadian regulatory requirements. This individual is responsible for oversight, support, and ensuring that an effective and efficient quality management system is built and maintained. This individual must serve as a contributing member of the Quality Assurance team while championing Stryker’s Mission and Values.
Responsibilities
Individual Responsibilities :
- Proactively collaborates with internal and external stakeholders to promote a culture of inclusiveness and cooperation
- Responsible to live and exemplify Stryker’s Values : Integrity, Accountability, People, and Performance
Functional Responsibilities :
Support Quality Management System (QMS) compliance with the appropriate internal and external regulatory requirements (including but not limited to ISO 9001, Stryker Corporate, Stryker Canada, and Health Canada requirements)Contribute to the development of optimum future state of the QMS for business needsIdentify improvements and inputs into the quality planning processOversee and execute development and / or modification of Stryker Canada’s QMSSupport Management Review and Quality Planning Review and related forums to ensure and monitor QMS suitability, adequacy and effectivenessIdentify and implement improvement opportunities to increase the efficiency and effectiveness of the QMSEnsure quality records are established and maintained to provide evidence that the QMS is being followedImplement and maintain the internal audit and self-inspection programs covering all processes, products, and regulations within scope of the QMSLiaise with external assessment bodies and health authorities on all matters related to the external certification process and compliance to the Canadian regulationsResponsible for review and approval of NCs and CAPAs, with attention to detail, review for completeness of actions and records, accuracy, and effectivity, and timelines along with review and approval of CAPA changes and extension requestsLiaise with relevant functional groups, facilitate and mentor teams through all stages of the NC / CAPA processEnsure rigor to the eCAPA system content including maintenance of a live record with all relevant evidence attached in a timely mannerFacilitate and coach NC and CAPA teams in the application of problem-solving techniques and promote its uses and development (e.g. human error reduction, 5 Why\'s, fishbone diagrams, 4D’s, process mapping, etc.)Provide leadership to drive behaviours through the use of accountability meetings and facilitate root cause analysis workshops with process owners to ensure timely CAPA investigation and closure.Lead and execute the NC / CAPA review board and maintenance for relevant KPIsSupport the creation of quality objectives / KPIs across the business, and provide support in meeting requirements / targetsContribute to the development, maintenance, and improvements of policies and proceduresImplement best-in-class practices and benchmark against industry and regulatory requirementsDrive Good Manufacturing Practices and Good Documentation Practices within the organizationOther duties as assigned by ManagerConduct & Compliance
Abide by and support the policies set forth in the Stryker Code of ConductUnderstand that compliance with the Code of Conduct, as it may be amended by Stryker Corporation from time to time, is a condition of continued employment with StrykerConduct work in compliance with all laws, rules, and regulations and in accordance with Stryker’s high ethical standardsReport any violations of these policies and procedures to Stryker management or in the manner outlined in Stryker’s Ethics Hotline PolicyKnowledge & Skill Requirements
Working knowledge of ISO 9001 requirementsWorking knowledge of Canadian regulations for medical devices, CTO (cells, tissues, and organs), drugs, natural health products, and cosmeticsStrong computer skills (Excel, Word, Power Point, SharePoint), Trackwise and ComplianceWire will be considered an assetHigh standard of integrity and ability to meet deadlinesHighly organized and able to prioritize tasksProject management and report writing; preferableStrong oral and written communication skills with both internal and external contactsAbility to make and support decisions with regards to regulatory and quality issuesEducation & Qualifications
University Degree requiredPost-graduate diploma in Regulatory Affairs or Quality Assurance preferredMinimum 3+ years’ experience in regulatory affairs and / or quality assuranceExperience in regulated environment and interaction with auditing authorities and health authorities required$75,000.00 - $99,500.00 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
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