- Education :
- Expérience :
Education
College / CEGEP
Tasks
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers' training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff / workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Recruit and hire staff
- Co-ordinate, assign and review work
Supervision
- Customer service clerk
- 1 to 2 people
Screening questions
- Are you available for the advertised start date?
- Do you have previous experience in this field of employment?
Experience
3 years to less than 5 years
Support for newcomers and refugees
- Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 hours per week
Customer Service Supervisor
Stella-Jones plays a pivotal role in leading and managing a team of Customer Service Clerks, Account Specialists and Senior Account Specialists to deliver exceptional service experiences to our English and French speaking clients across Canada. Supervise and lead a team of Customer Service Clerks, A...
Bilingual Customer Service Supervisor
As The Customer Service Supervisor, you will play a key role in ensuring high-quality service delivery by supporting team members, managing escalation, and maintaining a positive work environment. Generate regular reports on customer service performance metrics, including response times, resolution ...
Customer Service Supervisor
Position Overview:The Customer Service Supervisor at Stella-Jones plays a pivotal role in leading and managing a team of Customer Service Clerks, Account Specialists and Senior Account Specialists to deliver exceptional service experiences to our English and French speaking clients across Canada. Qu...
customer service clerks supervisor
Secondary (high) school graduation certificate.Co-ordinate activities with other work units or departments.Establish work schedules and procedures.Train staff/workers in job duties, safety procedures and company policies.Co-ordinate, assign and review work.Efficient interpersonal skills.Excellent wr...
customer service supervisor - retail
Resolve issues that may arise, including customer requests, complaints and supply shortages. ...
customer service representative supervisor
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. ...
customer service supervisor (except financial services)
Authorize routine deposits and withdrawals.Co-ordinate activities with other work units or departments.Establish work schedules and procedures.Co-ordinate, assign and review work.Work conditions and physical capabilities.Heures de travail: 35 hours per week....
Bilingual (FR/EN) Customer Service Supervisor
This role is centered on guiding the customer service team to strengthen the company's customer service and sales efforts. Acting as a liaison between customers and the company, this position serves as the core support hub within the organization. The aim is to set a high standard of excellence by d...
Sales Supervisor / Customer Service
The Customer Service Supervisor provides on-going performance reviews and coaching to support the Customer Service Representatives in achieving Waste Connections goals. Reporting to the District Sales Manager, this position is responsible for the supervision of the Customer Service & Data Entry team...
customer service supervisor - retail
Resolve issues that may arise, including customer requests, complaints and supply shortages. ...