- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 to 40 hours per week
- Education :
- Expérience :
Education
Secondary (high) school graduation certificate
Tasks
- Establish and implement policies and procedures
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Perform data entry
- Provide customer service
- Consult with clients after sale to provide ongoing support
Computer and technology knowledge
- MS Excel
- MS Windows
- MS Word
Experience
1 year to less than 2 years
Workplace information
Hybrid
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and / or refugees
- Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
- Supports newcomers and / or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and / or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
- Does not require Canadian work experience
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and / or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
Supports for visible minorities
- Participates in a government or community program or initiative that supports members of visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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