Overview
Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Responsibilities
- Assist customers in completing their tax returns using Intuit TurboTax products. Provide tax guidance and review personal tax returns for customers who self‑file, prepare full service returns, and manage product / software inquiries.
- Utilize government websites, professional resources, and team expertise to research and deliver the right answer to the customer in terms they will understand.
- Work in a virtual, customer‑facing role, using state‑of‑the‑art video communication software to interact with customers and document interactions to maintain accurate records.
- Have a minimum of two (2) years of paid professional tax preparation experience.
- Provide your CRA RepID to allow use of the CRA Represent a Client service upon successful onboarding.
- Experience preparing and filing personal tax returns, including complex elements such as employment, self‑employment, rental income, investments, T1135, foreign income, and various credits and deductions.
- Passionate about helping clients navigate tax complexities and committed to enhancing brand by delighting customers and empowering them to prepare taxes.
- Excellent customer service skills; excited to interact via video and audio tools in a professional, friendly, and confident manner.
- Willing and available to work a flexible schedule with a minimum of 20 hours per week.
- Proficiency in English; interact directly with clients across Canada, many English‑only. Responsible for preparing returns, offering tax advice, and answering questions. Position is an existing vacancy.
Qualifications
Minimum of two (2+) years of paid professional tax preparation experience.Provide your CRA RepID to allow use of the CRA Represent a Client service upon successful onboarding.Experience using professional tax software to prepare and file personal tax returns, including complex elements.Passion for helping clients navigate tax complexities and commitment to enhancing brand.Excellent customer service skills; excited to interact via video and audio tools in a professional, friendly, confident manner.Willing and available to work a flexible schedule with a minimum of 20 hours per week.Proficiency in English; interact directly with clients across Canada.Additional Experience (Asset Qualifications)
Experience preparing Business Tax (T2) Returns.Experience preparing Quebec Tax (TP1) Returns.Compensation
PEI $24.50 / hour - $33.50 / hour
BC $24.50 / hour - $33.50 / hour
Nova Scotia $24.50 / hour - $33.50 / hour
This position will be eligible for a cash bonus, equity rewards and benefits.
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