Fire Service Technician

Unleash your potential with the Johnson Controls team!

As a global leader in smart healthy and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical financial and emotional well-being.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Heres what we have to offer

• Competitive pay.

• Paid vacation holidays and sick time.

• Comprehensive benefits package including retirement savings plan medical dental and vision care - available from day one.

• Extensive product and on-the-job/cross-training opportunities supported by our outstanding internal resources.

• Encouraging and collaborative team environment.

• Dedication to safety through our Zero Harm policy.

• JCI Employee discount programs (The Loop by Perk Spot).

• Company vehicle tools and equipment provided to complete all jobs.

• Scheduling and management support.

What you will do:

• Receive service calls from the Service Resource Center including a brief description of equipment/system malfunctions.

• Service troubleshoot and install many different manufacturers Fire & Life Safety systems including SimplexGrinnell.

• Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.

• Follow prescribed troubleshooting procedures and refer to technical manuals part manuals change notices and bulletins modification notices etc. to repair equipment.

• Read and interpret blueprints diagrams submittals specifications software/systems programs schematics and operational product manuals.

• Responsible to contact customer representative and ascertain equipment/systems problems.

• Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.

• Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers.

• Obtain customer signature upon completed service call assignment.

• Participate in a scheduled On-call rotation.

• Help to train or mentor others on the service team.

• Perform other duties as assigned.

What we look for:

Required

• 2 years documented experience in low voltage electrical systems including Fire/Life Safety systems

• Experience in reading and interpreting blueprints submittals and operational/product manuals.

• Knowledge of test equipment multi-meter digital analyzer and commissioning devices.

• High School Diploma or equivalent

• Ability to follow verbal and written instructions.

• Movingequipment and tools up to 50-70 lbs.

HIRING HOURLY RANGE: $29-41 (Hourly rate to be determined by the education experienceknowledge skills and abilities of the applicant internal equity and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. If you believe yourbackground warrants consideration beyond the stated range we encourage you to apply. To
support an efficient and fair hiring process we may use technology assisted tools includingartificial intelligence (AI) to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details please visit the About Us tab on theJohnson Controls Careers site at Controls Canadian subsidiaries are committed to providing reasonable accommodation to applicants candidates and employees with disabilities in accordance with applicable human rights legislation and in Ontario in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). When requested accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls applicable AODA policies are available on our website at for your reference and can be made available in accessible formats upon request.