Dispatch Supervisor

Dispatch Supervisor

Halifax Regional Municipality invites applications for a temporary, full‑time (up to 6 months) Dispatch Supervisor position with Halifax Transit.

Key Responsibilities

• Supervises and provides leadership, coaching and mentoring to bus operators.
• Dispatches work in a timely fashion to ensure reliable, efficient and safe delivery of service; manages daily service changes and administers vehicle and operator assignments.
• Compiles Spare Board and arranges vehicles to cover future regular and special event work; reviews and approves or denies requests for time off by Operators.
• Verifies, approves and reconciles Operator timecards for payment prior to forwarding them to Payroll.
• Takes immediate corrective action including coaching, policy enforcement and removal from duty.
• Conducts investigations by collecting data and preparing reports concerning operator and service‑related complaints and compliments.
• Promotes a safe work environment.
• Enhances labour relations through teamwork and leadership.
• Works closely with maintenance department to ensure the quota of buses is met each day to ensure on‑street service is not compromised.
• Assists and trains new Supervisors in dispatch duties; provides practical training for administrative work and scheduling software.
• Handles confidential information about labour relations.
• Other duties as assigned.

Qualifications

Education & Experience

Technical / Job Specific Knowledge and Abilities

Compensation & Benefits

Base pay : CA$70,330 per year. This position is part of the NSGEU Local 107 bargaining unit.

Work Status & Hours

Temporary, Full Time (up to 6 months). Rotational shift work and shift adjustments on short notice in response to operational requirements. Shifts vary; may include day and night shifts to meet an 80‑hour bi‑weekly work schedule. Responding at any time when contacted due to a Labour Dispute or implementation of Emergency Response Procedures (EMO) is required.

Location

Burnside Transit Centre, 200 Ilsey Avenue, Dartmouth, NS and / or Ragged Lake Transit Centre, 80 Grassy Lake, Halifax, NS.

Closing Date

Applications accepted up to 11 : 59 pm on Monday, December 29, 2025.

EEO Statement

Halifax Regional Municipality is committed to reflecting the community it serves and recognizing Diversity and Inclusion as a core value. We have an Employment Equity Policy and welcome applications from African Nova Scotians and other racially visible persons, women in occupations where they are underrepresented, Indigenous / Aboriginal People, persons with disabilities and 2SLGBTQ+ persons. Applicants are encouraged to self‑identify on their electronic application.

Halifax Regional Municipality is a bargained union position. External applicants will only be considered if there are no qualified bargaining unit candidates.

To ensure a fair and equitable hiring process, candidates are expected to complete all parts of the recruitment process, including assessments, assignments, and interviews independently and without the use of artificial intelligence (AI) tools or other forms of external assistance. The use of AI to complete any component of the hiring process is not permitted and may result in disqualification from consideration.

During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as interview or testing) and who require an accommodation should discuss their needs with the Talent Acquisition Advisor when invited to the assessment process. For more information on our accommodation process please click on the link : Accommodations | Hiring | Employment | Halifax.

#J-18808-Ljbffr