- Work Term : Permanent
- Work Language : English
- Hours : 32 to 55 hours per week
- Education : Secondary (high) school graduation certificate
- Experience : 2 years to less than 3 years
Asset languages
- Hindi
- Panjabi; Punjabi
Work setting
- Willing to relocate
- Corporation or company ticket office
Tasks
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Develop contact lists
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Computer and technology knowledge
- Galileo
- Travel software packages
- Amadeus
- Apollo
- MS Office
Travel bookings
- Business travel
- Individual travel
- Group travel
- Domestic travel
- International travel
Type of experience
Call centre
Geographical areas of specialization
- Canada
- Mexico and Central America
- Asia
Area of specialization
Sales
Economic specialization
Retail business
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
Own tools / equipment
- Computer
- Internet access
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Reliability
- Team player
Screening questions
Are you available for the advertised start date?
Workplace information
- Hybrid
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