Payroll Specialist

Job Description

Job Description

Salary : $60,000-$70,000

About Us

Enkel is a forward-thinking accounting and technology firm dedicated to providing cloud-based bookkeeping and accounting solutions to Canadian businesses and Not-for-Profit organizations. Our vision is to be the trusted financial partner for our clients, offering accurate and timely financial reporting that empowers better business decisions. Our expertise spans bookkeeping, payroll, accounts payable, accounts receivable, and financial reporting, ensuring our clients receive best-in-class financial management support.

What Were Looking For

We are looking for a Payroll Specialist to join our team in Canada and serve as a pivotal bridge between our clients and our delivery team based in Global resources. This role demands an analytical, client-focused professional who thrives on solving complex payroll challenges, ensuring accurate onboarding, and elevating team performance through hands-on training and quality assurance.

Please note : This is a full-time, in-office hybrid role based at our downtown Vancouver location.

Key Responsibilities

Client Escalation & Resolution

• Act as the primary escalation point for client payroll-related issues
• Diagnose and resolve client concerns by conducting thorough root-cause analyses
• Coordinate cross-functionally with internal teams to provide timely and effective solutions

File Review & Payworks Setup (Client Onboarding)

Training & Enablement

Quality Assurance

What You Bring

Why Join Enkel?