Inside Sales Associate

Who are we?

Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products.

Our customers More than 110,000 customers in North America : kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, residential and commercial woodworkers, and hardware retailers including renovation superstores.

Our team 3,000 people, close to half of whom focus on sales and marketing, and more than 50% of whom are Richelieu shareholders.

We are looking to fill a permanent position of Inside Sales at our Richelieu Hardware Canada Ltd., Burnside, Dartmouth location.

Position Overview :

As an Inside Sales Representative you are an essential part of the Richelieu team! You are a main point of contact for our customer, whether it be on the phone or at our service counter.

You will both closely with our inside and outside sales teams daily. You’ll know all about what we sell, know what we have on hand, and go the extra mile to get what we don’t have in stock.

You’ll take their order accurately and help them get on their way. So, if you have experience, self motivated, dedicated to a career in the hardware industry, and enjoy being busy, friendly, and efficient, then maybe this is the perfect job for you

More specifically, your main tasks will be :

• Promoting & Selling value added products and services
• Answer customer inquiries at our service counter in person or by phone
• Taking orders and relaying information to customers
• Monitor and advise customers of product information, availability, and delivery status
• Participate in basic accounts receivable tasks, including credit check and collection calls
• General administrative duties in a computerized environment

Requirements :

• Diploma or Degree in (any combination of training and / or experience judged to be equivalent will be considered);
• A minimum of 3-5 years of experience in a similar position.
• Great computer skills.
• Bilingual (an asset)

Qualifications :

• Self motivated & great at multi-tasking
• Proven experience in Sales or customer service environment.
• Strong communication (written and oral) and presentation skills.
• Good aptitude in analyzing issues and proposing solutions.
• Excellent interpersonal skills and proven ability to create business relationship.

What we are offering

• A balance between work and personal life
• A dynamic and inspiring environment
• A competitive salary that is based on the market.
• A progressive salary driven by performance and managed by objectives results.
• An Employee Share Purchase Plan (ESPP).
• A group insurance plan to meet your personal needs.
• Progression plan based on performance

Interested in this position? Pleasevisitourcorporatewebsite athttps : / / www.richelieu.com / emplois to submityour application.

By submittingtheir application, candidates consent to Richelieu Hardware Ltd. collecting, using and retaining the documents submitted for the sole purpose of evaluatingtheircandidacy.

These documents mayberetained by Richelieu Hardware Ltd. for future reference for a period of twelve (12) monthsfollowingreceipt of their application.