Customer Service Representative - Milwaukee Tool

Customer Service Representative - Milwaukee Tool page is loaded## Customer Service Representative - Milwaukee Toollocations : Calgary, Albertatime type : Full timeposted on : Posted 4 Days Agojob requisition id : R69866At TTI, people come for the opportunity and stay for the culture!Customer Service Representative Techtronic Industries Inc. | Milwaukee Full-Time | Permanent | Calgary, AB (Canada)| E1

• Job Description :
• About TTI Canada
• With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.
• Job Description
• We are looking for an enthusiastic and experienced individual to fill the role of Customer Service Representative at our Milwaukee Tool Factory Service Centre.The Customer Service Representative will be responsible for delivering best in class service to all our customers both internally and externally.A successful candidate will have intellectual curiosity, organization, enthusiasm, a team-player mentality, and a drive to win.
• What You Will Do
• Deliver best-in-class service to our customers
• Perform counter procedures including answering phones, placing orders, logging in tools, completing inventory counts, and assisting walk-in customer traffic
• Maintain monetary transactions, record maintenance, and assist with inventories as required.
• Prioritize in-branch repairs
• Conduct warranty assessments and instant tool replacements
• Showroom merchandising and stock replenishment
• Continuously develop and maintain strong product knowledge
• What You Will Bring
• Must possess effective business communication skills, initiative, and organizational skills
• Outgoing – excels in end-user engagement and conflict resolutions
• Strong computer skills
• Strong attention to detail and ability to stay organized
• Team-oriented and capable of working independently
• Experience with electric tools is a strong asset
• High school diploma
• What You Will Get
• Competitive base salary
• Health Benefits Coverage, including $500 annual Wellness Program
• Registered Retirement Savings Plan with Employer Matching Contributions
• Paid time off and employee discount programs
• Employee recognition and incentive programs, plus award-winning culture!
• Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

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