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Effective Practices Specialist (Technology Portfolio)
Effective Practices Specialist (Technology Portfolio)Government of Alberta • Edmonton, Alberta
Effective Practices Specialist (Technology Portfolio)

Effective Practices Specialist (Technology Portfolio)

Government of Alberta • Edmonton, Alberta
10 days ago
Job type
  • Full-time
  • Permanent
Job description

Role Responsibilities

cont'd...

Technology Solution Development and Support

  • Research, design, implement, and manage Microsoft Power Platform solutions, including business analysis, technical design, implementation, operations, monitoring, troubleshooting, and integration with IMT systems.
  • Manage multiple concurrent development initiatives, ensuring client priorities and issues are addressed in a timely manner.
  • Implement changes to services using established incident, problem, and change management practices.
  • Provide technical support for IMT services, including developing procedures and reporting mechanisms.
  • Ensure alignment with cross-government ICT standards and develop documented standards and procedures that follow industry best practices, including security and compliance requirements.
  • Maintain current knowledge of technological developments in software development, systems support, and user support practices.

Program Evaluation, Continuous Improvement, and Leadership

  • Conduct in-depth reviews of program activities, performance measures, and outcomes to identify opportunities for improved program design and delivery.
  • Provide project leadership and business analysis to support quality, consistency, and continuous improvement across the branch.
  • Proactively research, analyze, and evaluate service delivery models and systems, and recommend strategies, initiatives, or technology improvements.
  • Ensure all initiatives align with legislation, operational policies and procedures, best practices, and Government of Alberta values and Code of Conduct.
  • Additional Responsibilities

  • Identify and promote Employment Standards best practices through research, evaluation, prioritization, reporting, and collaboration.
  • Support internal and external collaborations, including committees, to ensure programs and materials remain current with legislative and operational changes.
  • Manage and coordinate projects to implement effective practices.
  • Lead and support program evaluation and Quality Assurance planning, development, and implementation.
  • Qualifications

    Minimum Recruitment Standards

  • University graduation in a related field (such as commerce, science, information technology, quality control, or quality assurance) with coursework in research methodology and statistics.
  • Minimum of 4 years of related experience; or equivalent as described below.
  • Equivalency : Directly related education or experience considered on the basis of :

  • 1 year of education for 1 year of experience; or
  • 1 year of experience for 1 year of education.
  • For application consideration, you must attach a cover letter explaining your qualification and suitability for this role.

    The following knowledge, skills or experiences are considered as assets :

  • Project Management certification or experience is considered an asset.
  • Time management skills to effectively manage numerous project initiatives.
  • Proficiency in the use of applications and software such as Microsoft Power Platform (including PowerApps, PowerAutomate, and PowerBI), Sharepoint Online, Microsoft Dynamics 365, and SQL Reporting Services.
  • Experience in creating M365 applications and developing low code automations
  • Understanding how to access and manipulate statistical databases, SQL experience is desirable.
  • Analytical, problem solving, and decision-making skills regarding data from needs assessment, consultation, and evaluations.
  • Ability to integrate technology and automation into processes to achieve business objectives.
  • Stakeholder engagement, relationship building, consensus building, and interpersonal skills to effectively interact with various stakeholders within the program areas.
  • Leadership and facilitation skills to provide and solicit feedback to and from stakeholders.
  • Excellent analytical skills and critical thinking skills (must fully assess situations within global context of Employment Standards business, draw valid conclusions and make recommendations).
  • Ability to think strategically in the design of programs.
  • Knowledge of applicable acts, legislation, and policies such as Employment Standards Code.
  • Knowledge of research methods and qualitative / quantitative analysis. This expertise is used to evaluate current activities and proposed delivery options.
  • Knowledge in Government policy development process and procedures.
  • Strong knowledge of change management, systems development and information management methodologies.
  • Advanced knowledge of organization's business and operational process and working knowledge of the technical systems and their inter-dependencies.
  • Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

    Refer to .

    Notes

    This is a permanent full-time position working 36.25 hours per week, Monday to Friday.

    Working location will be at either 9925 109th Street NW, Edmonton, Alberta, or 717 7th Avenue SW, Calgary, Alberta.

    Candidates are required to submit a resume and cover letter that succinctly demonstrates their qualifications against the job requirements, including education, experience, and relevant competencies. It’s important for applicants to ensure their resume and cover letter clearly articulate how their past work experiences align with the role’s qualifications and needs. Applications without a cover letter will not be considered.

    Resumes must include precise employment dates (month and year) to assist in assessing attention to detail skills.

    The final candidates for this position will be asked to undergo an academic check, references, may need to provide a suitable security screening and may be asked to complete a written exercise and / or assessment.

    Any costs associated with obtaining the required documents / checks as noted or interview travel expenses, will be the responsibility of the candidate.

    Links and information on what the GoA has to offer to prospective employees.

  • Working for the Alberta Public Service - .
  • Public Service Pension Plan (PSPP) - .
  • Alberta Public Service Benefit Information - .
  • Professional learning and development - .
  • Research Alberta Public Service Careers tool - .
  • Positive workplace culture and work-life balance.
  • Leadership and mentorship programs.
  • Create a job alert for this search

    Effective Practices Specialist Technology Portfolio • Edmonton, Alberta

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