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Senior Product Advisor, Personal Debt Solutions
Senior Product Advisor, Personal Debt SolutionsBDO Canada • Markham, York Region, CA
Senior Product Advisor, Personal Debt Solutions

Senior Product Advisor, Personal Debt Solutions

BDO Canada • Markham, York Region, CA
20 days ago
Job type
  • Full-time
Job description

Senior Product Advisor, Personal Debt Solutions

BDO is built on a foundation of positive relationships with our people and clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. We foster a people‑first culture with a high priority on your personal and professional growth.

Opportunity

The Senior Product Advisor drives product vision and delivery by bridging business and technology. Acting as the voice of the business, you will align stakeholders, manage the product backlog, and make prioritization recommendations that maximize business value by translating business needs into technical requirements.

Responsibilities

  • Own the product vision, strategy and roadmap for insolvency software solutions, aligning with business objectives and industry regulations.
  • Serve as the primary liaison between stakeholders and the development team.
  • Develop and maintain a prioritized product backlog that reflects business needs, market trends, and regulatory requirements.
  • Collaborate with designers to enhance usability.
  • Monitor product performance and user feedback to identify opportunities for improvement.
  • Stay current on insolvency legislation, compliance standards, and industry technology trends to ensure the software remains competitive and compliant.
  • Analyze data and report progress, priorities, and outcomes to executive leadership and key stakeholders.

Success Criteria

  • You demonstrate BDO's core values : Integrity, Respect and Collaboration.
  • You understand your client’s industry, challenges and opportunities; clients describe you as positive, professional and delivering high quality work.
  • You identify, recommend and focus on effective service delivery to your clients.
  • You share in an inclusive and engaging work environment that develops, retains and attracts talent.
  • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
  • You grow your expertise through learning and professional development.
  • Experience & Education

  • Previous experience in Financial Services Insolvency or Credit Counselling industries.
  • Ability to write clear user stories, acceptance criteria and translate business needs into technical requirements.
  • Familiarity with system architecture, APIs and integration concepts (no coding required).
  • Skilled in analysing data, KPIs and customer feedback to guide prioritisation and product decisions.
  • Basic understanding of UX principles and usability best practices.
  • Ability to assess technical constraints and dependencies when making decisions.
  • Proficiency with product management and agile tools (e.g., Jira, Confluence, Azure DevOps).
  • Strong understanding of agile methodologies (Scrum, Kanban) and iterative development practices.
  • Why BDO?

  • We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
  • We help you become a better professional within our services, industries and markets with extensive opportunities for learning and development.
  • We support your achievement of personal goals outside of the office and making an impact on your community.
  • Giving Back

    BDO actively involves staff in local and national charity initiatives, enabling you to contribute to your community.

    Benefits

    Total rewards that matter : competitive cash compensation, flexible benefits from day one, market‑leading personal time off policy, and wellness initiative reimbursement.

    Inclusion and Accommodation

    Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion and diversity. We recognise and celebrate differences in race, religion, disability, age, marital status, gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

    Flexibility

    All personnel are expected to spend time working in the office, at client sites or virtually, unless alternative arrangements are in place.

    Code of Conduct

    Our Code of Conduct sets clear standards for business conduct and includes guiding principles to help us maintain ethics and trust.

    AI Consent

    With your consent, BDO Canada may use AI technology (Microsoft Copilot) for note‑taking during preliminary conversations.

    Ready to Apply?

    Click “Apply now” to send your up‑to‑date resume to one of our Talent Acquisition Specialists.

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    Product Advisor • Markham, York Region, CA

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