Talent.com
Canada Life
Disability Case ManagerCanada Life • Vancouver, BC, CA
Disability Case Manager

Disability Case Manager

Canada Life • Vancouver, BC, CA
30+ days ago
Job type
  • Full-time
Job description

Job Description

We are looking for a Disability Case Manager in Vancouver, BC.

Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one another and to coach and mentor our employees to support our customers.

The Disability Case Manager will be an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. The Disability Case Manager is also responsible for delivering timely, professional and responsive service to our clients and their employees.

By joining our Disability Management team, you will evolve in an environment where these values are present and you will also benefit from many advantages, such as:

  • Work environment will include some rotational in-office & work-from-home capability.
  • An extensive and renowned training program to provide you all the necessary tools to be successful in this position. This training is done online with the constant support of a trainer from our office.
  • Career Opportunity Advancement
  • Competitive salary and bonus based on experience
  • $2000 education reimbursement per year
  • Full Benefits package
  • Competitive Pension plan and Life Insurance Plans
  • Advantageous Share Ownership Program
  • Our Disability Management offices are centrally located with easy access to public transportation.

Accountabilities:

  • Responsible for the proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties
  • Evaluate the extent of the disability by interviewing or writing to the applicant and the employer, and ongoing update
  • Conduct medical investigation by phone or in writing to the applicant, employer, physicians and other medical service providers
  • Write letters to inform all affected parties of decisions regarding disability cases;
  • Implement return-to-work programs and negotiate with the employer;
  • Evaluate health care coordination programs and rehabilitation programs to ensure they have positive effects;
  • Adhere to service level agreements associated with policy holder claims;
  • Respond to all telephone inquiries made by the applicant, physicians, lawyers, regarding the assessment of the claims.

Qualifications and Competencies:

  • A bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work and/or experience as a Disability Specialist, Rehabilitation Consultant, Occupational Therapist or Consultant, Massage Therapist or any other regulated health care field.
  • You preferably have experience or training in one of the following areas: disability insurance, life and health insurance or human resources;
  • You have strong interpersonal skills and excellent listening skills;
  • You have strong planning, organizational and multi-tasking skills and are able to work with different priorities and timelines;
  • You are solution-oriented and known to be a decision-maker;
  • You have excellent communication skills and an interest in customer service;
  • You like to work in a team, but you are equally competent on your own;
  • Bilingual in French and English is an asset;
  • You consent to a criminal background check at Canada Life's expense.

Salary Range: $53,400-$80,100 annually

Applicants who

Create a job alert for this search

Disability Case Manager • Vancouver, BC, CA

Similar jobs

Senior Disability Case Manager - Remote Impact

LifeWorksVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading health provider is seeking a Sr Disability Claims Manager to empower employees in their transition back to work.Responsibilities include conducting case assessments and providing proactiv... Show more

 • Promoted

Senior Disability Case Manager - Remote

TELUS HealthVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading health and well-being provider in Toronto is seeking a Disability Case Manager to assist employees with health-related work absences.The role includes conducting case assessments, develop... Show more

 • Promoted

Remote Automotive Case Manager - Expert Customer Solutions

ConvergysVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading customer service provider is seeking an Automotive Case Management Representative (Remote) in Canada.This role involves engaging with customers through various channels to deliver excepti... Show more

 • Promoted

Manager, Peer Support and Volunteer Engagement - richmond

Parkinson Canadarichmond, bc, ca
Full-time

We’re not your typical non-profit.We bring swagger to everything we do.That means we move with purpose in every step, driven by our commitment to putting our community at the centre of our work.Eve... Show more

 • Promoted

Case Coordinator - richmond

MSH Americas - Diot-Siaci Grouprichmond, bc, ca
Full-time

At MSH, passion meets profession.We're a team of dedicated enthusiasts who find genuine fulfilment in what we do, and we're looking for someone who feels the same way.To be considered for this role... Show more

 • Promoted

Disability Case Manager

Sun Life FinancialVancouver, Metro Vancouver Regional District, CA
Full-time

Disability Case Manager page is loaded## Disability Case Managerlocations: Vancouver, British Columbia: Edmonton, Alberta: Calgary, Albertatime type: Full timeposted on: Posted Todayjob r... Show more

 • Promoted

Case Manager- Full Time (3 positions)

Lower Mainland Society for Community LivingVancouver
Full-time

Please select the position you are interested in, review the job specifications, and click on the "Apply" button.All applications should submit their interest via our GetHired Account.You will need... Show more

 • Promoted

Claim Manager - Empire Life

Empire Lifesurrey, bc, ca
Full-time +2

Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580.This TTC range... Show more

 • Promoted

Case Manager & eDiscovery Paralegal

Cassels Brock & Blackwell LLPVancouver
Full-time

Be the backbone of legal operations as a Case Manager & eDiscovery Paralegal.This unique role hybridizes paralegal functions with eDiscovery, effectively managing litigation processes from start to... Show more

 • Promoted

Nurse Case Manager - Remote (BC/AB)

Sentrex Health SolutionsVancouver, Metro Vancouver Regional District, Canada
Remote
Full-time +1

Standard Business Hours, Monday to Friday.A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufactur... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSquamish, BC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Disability Case Manager

Canada LifeVancouver
Full-time +1

Disability Case Manager – Vancouver, BC.In this fast‑paced, results‑driven environment, you will deliver client‑focused disability solutions, proactively managing assigned disability claims by eval... Show more

 • Promoted

Case Manager - Learning Support

Learn. Develop. SucceedVancouver, Metro Vancouver Regional District, Canada
Permanent

Our growing, affordable programs and services operate throughout Canada live online, from our Learning Centres in East Vancouver and North Vancouver, at in-school locations, and in Access, our elec... Show more

 • Promoted

Disability Claims & Rehab Case Manager

vTech Solution, Inc.Vancouver
Full-time

A leading health care management firm is seeking a Case Manager in Vancouver to assist clients with complex cases and manage short and long-term disability claims.Key responsibilities include coord... Show more

 • Promoted

Case Manager

B.C. Family Maintenance AgencyBurnaby
Full-time +1

Do you take pride in helping others and providing excellent client service? Do you enjoy problem solving and putting your excellent communication skills to the test?.Keep reading to find out how th... Show more

 • Promoted

Short-Term Disability Management Expert

Disability Management InstituteVancouver, Metro Vancouver Regional District, Canada
Temporary

Join as a Short-Term Disability Case Manager and ensure a supportive claims process in a remote setting.You will adjudicate claims and maintain professional communication with all parties involved.... Show more

 • Promoted

Remote Bilingual Case Manager - Sentrex

Sentrex Health Solutions Inc.Vancouver, Metro Vancouver Regional District, Canada
Remote
Full-time

Become a Remote Bilingual Case Manager with Sentrex Health Solutions in Ontario or Quebec.Focus on patient support, ensuring timely access to prescribed therapies through effective coordination.Thi... Show more

 • Promoted

Senior Disability Claims & Case Management Specialist

Brainhunter Systems LtdBurnaby
Full-time

A leading benefits provider in British Columbia is searching for a Disability Claims Management Specialist 2 in Burnaby.The ideal candidate will manage disability claims processes, providing compre... Show more