SharePoint Analyst

Job Title : Share Point Analyst

Location : Canada, Remote

Seniority on the skill / s required on this requirement : Intermediate

Estimated Duration : 6 months with possible extension of another 12 months

Work authorization : any (candidate must be authorized to work in CA)

Job Summary :

Reporting to the Manager, Content and Collaboration Services (CCS), the SharePoint Analyst's primary role will be on developing, migrating, and creation of content on the Department's intranet pages using SharePoint Online. You will collaborate closely with end-users, communication and engagement specialists, and stakeholders to ensure the smooth functioning of SharePoint intranet websites. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service.

Responsibilities :

• User gathering and effective communication with the stakeholders.
• Migrating the content from existing Intranet websites into the new modernized pages.
• Design and build responsive and user-friendly Intranet pages using SharePoint Online.
• Customize SharePoint components, including web parts, lists, libraries, and workflows.
• Develop custom themes, templates, and branding elements to align with client's guidelines
• Optimize site navigation and structure for ease of use.
• Implement content management best practices, ensuring consistent and engaging communication.
• Develop workflows and automation to improve content publishing efficiency.
• Perform business analysis and design to support creating SharePoint solutions.
• Provide first and second-level technical support for SharePoint-related issues, including user inquiries, system errors, and performance problems.
• Troubleshoot SharePoint site and application issues, identifying root causes and implementing effective solutions in a timely manner.
• Collaborate with cross-functional teams to gather requirements, design solutions, and implement enhancements to SharePoint sites and applications.
• Develop and maintain technical documentation, user guides, and training materials to support end-users and IT staff in using and administering SharePoint.
• Participate in testing and quality assurance activities to validate the functionality, performance, and usability of SharePoint solutions.
• Stay current with industry trends, best practices, and emerging technologies related to SharePoint and collaborate with the team to evaluate their potential impact and benefits.
• Perform business requirements and complex design in delivering solutions using out-of-box SharePoint components
• Provide expertise for the design of new processes for support of Microsoft SharePoint and related systems.
• Validation of content and data used to support migration efforts.
• Resolution of day-to-day problems arising through operational support of SharePoint.
• Development and implementation of solutions both individually and as a member of the SharePoint operations team.
• Routine reports that correlate hours worked with operational duties
• Work directly with client technical staff and other stakeholders.

Requirements :

Mindtris, a minority women-owned enterprise, is at the forefront of digital transformation, technology excellence, and business growth solutions. Specializing in talent mobilization and innovation, we are dedicated to enhancing customer experiences across diverse sectors such as Information Technology, Telecommunications, Healthcare, Engineering, and the Public sector. With a focus on deploying top-tier talent and fostering innovation, we empower businesses to thrive and excel in a rapidly evolving digital landscape, helping them reach new heights of success.

Mindtris is committed to fostering workforce diversity and is proud to be an equal opportunity employer.