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Cultural Services Lead Supervisor
Cultural Services Lead SupervisorDnaagdawenmag Binnoojiiyag Child & Family Services • Central Ontario, Orillia, CA
Cultural Services Lead Supervisor

Cultural Services Lead Supervisor

Dnaagdawenmag Binnoojiiyag Child & Family Services • Central Ontario, Orillia, CA
16 hours ago
Job type
  • Full-time
Job description

Indigenous Data Governance & Strategic Communications Professional

Cultural Services Lead Supervisor

For the full job description, and to complete the required Application Form please visit our careers page : www.binnoojiiyag.ca / careers

Position Overview

Reporting to the Director of Culture & Well-Being Services, the Cultural Services Lead Supervisor (CSLS) is a vital role in the agency’s direction of promoting and maintaining cultural identity as an integral component of individual, family and community healing. The CSLS is responsible for supervising and guiding the Cultural Resources Team while providing overall leadership to the Cultural Services department across the agency, ensuring that culturally appropriate practices are consistently implemented to support the overall wellbeing and development of Indigenous children, youth and families. The role involves program development, team management, cultural promotion, community outreach, and collaboration with internal and external partners. The CSLS will ensure that all cultural program supports are culturally intelligent services rooted in the culture, beliefs, and values of the Indigenous population we serve, with a focus on a wholistic approach to prevention.

Core Leadership & Strategy

  • Oversee the overall operations and team performance of the Cultural Services teams.
  • Annual work plan and budget with quarterly progress reports – engage, develop and support delivery of culturally appropriate services and program activities.
  • Program calendar and partnership agreements.
  • Staff development plan and volunteer program framework.
  • Lead and coach staff, and student placements.
  • Conduct regular wholistic reviews aimed to assess, develop, and support employee wellbeing and growth, while achieving performance related goals, aligned with the agency’s values and strategic plan.
  • Schedule coverage, succession planning, and skill development across programs.
  • Foster a positive, inclusive, and culturally safe workplace; integrate wellbeing practices.
  • Support staff in problem solving and decision making, strategizing solutions in challenging situations.
  • Handle escalations and complex issues.
  • Participate in the review of job descriptions, recruitment activities and effective orientation and off‑boarding for team members.

Data, Evaluation & Reporting

  • Track KPIs & dashboards : attendance, participation diversity, satisfaction, and program impact.
  • Use evaluation methods : surveys, focus groups, observational data, and qualitative stories.
  • Establish mechanisms to assess and measure the effectiveness of services through the evaluation of short‑ and long‑term measurable outcomes.
  • Lead in the development, implementation and evaluation of culturally appropriate programs and services that align with the agency's strategic plan.
  • Support the wellbeing of Indigenous children, youth and families.
  • Support the ongoing learning of agency staff and volunteers.
  • Compliance reporting : grant outcomes, council updates, AODA, health and safety, financial reporting (where required).
  • Knowledge Requirements

  • Strong knowledge and understanding of Indigenous history, especially the impact of the child welfare system and colonization.
  • Awareness of the diversity within and between Indigenous Nations.
  • Understanding of trauma‑informed practices and culturally responsive approaches.
  • Commitment to alternative, non‑punitive healing approaches derived from Indigenous culture.
  • Mandatory Requirements

  • Provide an acceptable Canadian Police Information Centre Check (CPIC) and Vulnerable Sector Screening (VSS).
  • Provide a safe vehicle with an acceptable Driver’s Abstract, evidence of a valid Ontario Driver’s Licence and personal liability & property damage insurance coverage for at least $2,000,000.
  • Be willing to work flexible hours including weekends, evenings and holidays as required.
  • Working Conditions

  • Provided a working location with a hybrid work‑from‑home option available.
  • Travel within the catchment area will be required from time to time.
  • Starting Salary Range

  • $84,782.44 – $103,843.74, depending on qualifications and experience.
  • To Apply

    Email the following to careers@binnoojiiyag.ca :

  • Application for Employment (available at www.binnoojiiyag.ca)
  • Indicate preferred location
  • Resume (include 3 work‑related supervisory references)
  • Incomplete applications will not be considered.
  • Only those selected will be contacted for an interview.
  • As an Indigenous Child Wellbeing Agency, we give priority to applicants who identify as First Nations, Inuit, Métis, and those with close affiliations.
  • Seniority Level

  • Director
  • Employment Type

  • Contract
  • Industries

  • Individual and Family Services
  • #J-18808-Ljbffr

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    Supervisor Service • Central Ontario, Orillia, CA

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