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Customer Service Representative (Part-Time) - Saint - Jean-Sur-Richelieu, QC CA
Customer Service Representative (Part-Time) - Saint - Jean-Sur-Richelieu, QC CAXPO • Saint-Jean-sur-Richelieu, Montérégie, CA
Customer Service Representative (Part-Time) - Saint - Jean-Sur-Richelieu, QC CA

Customer Service Representative (Part-Time) - Saint - Jean-Sur-Richelieu, QC CA

XPO • Saint-Jean-sur-Richelieu, Montérégie, CA
13 days ago
Job type
  • Part-time
Job description

Customer Service Representative (Part‑Time) – Saint‑Jean‑Sur‑Richelieu, QC, Canada

Join XPO as a Customer Service Representative. Working part‑time, you will support shipment billing, customer inquiries, and clerical duties on our loading docks.

What You’ll Do

  • Bill shipments according to applicable tariffs and pricing agreements.
  • Recognize and resolve documentation errors.
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions.
  • Perform general clerical duties such as answering and directing phone calls, filing, data entry and billing.
  • Process over, short and damaged freight and related documentation for customer resolution.

Minimum Qualifications

  • 2 years of customer service experience.
  • Strong computer, typing and 10‑key skills.
  • Experience with Microsoft Office.
  • Available to work a variety of shifts, including days, evenings, nights and weekends.
  • Preferred Qualifications

  • Transportation experience.
  • Excellent verbal and written communication skills.
  • What You’ll Need to Succeed

  • Walk and / or stand for extended periods on a loading dock that is not climate‑controlled and may be slippery.
  • Pay, Benefits and More

  • Pay starts at $22.90 per hour.
  • Accommodation

    If you require a reasonable accommodation, please contact accommodations@xpo.com and include your name, the job title with location and a clear description of the accommodation you need.

    Equal Opportunity Statement

    Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.

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    Customer Service Representative • Saint-Jean-sur-Richelieu, Montérégie, CA

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