Manager, Alumni Engagement

Position Purpose and Summary

As key ambassadors of TWU, University Advancement staff aspire to the highest standards of achievement, accountability, and excellence in communications, offering their various gifts and expertise to advance the reputation of TWU as Canada’s premier Christian Global Liberal Arts University.

University Advancement supports the vision of the University by connecting individuals, foundations, and broader networks to God’s work of transformation in the lives of our students, faculty, and staff.

The Alumni Engagement Manager develops meaningful relationships with alumni and invites them to participate in the university’s vision to equip graduates for life.

Key Areas of Accountability

• Strategic Planning–Collaborate with the Vice President of Alumni and Families to develop and implement a successful relational engagement strategy for the global alumni community at TWU. Plan and implement an effective calendar of activities and events to increase alumni engagement. Develop and manage initiatives and programs to increase alumni engagement.
• Alumni Engagement – Actively develop and maintain meaningful relationships with a portfolio of alumni, inviting them to contribute to TWU’s vision to equip graduates for life. Recruit New Students - In collaboration with Enrolment Management, develop and facilitate opportunities for alumni to contribute to recruiting new students. This includes new student referrals, alumni legacy initiatives, assistance at recruitment events, network introductions, and more. Support Current Students – In collaboration with Development, facilitate opportunities to encourage alumni to financially contribute to TWU. This includes the management of a portfolio of annual giving alumni.Launch Graduating Students - In collaboration with the Centre for Calling and Career Development, facilitate opportunities for alumni to contribute to launching graduating students. This includes hiring, career networking, mentorship, and more. Work with the Vice President of Alumni and Families on developing and implementing a Recent Graduate engagement strategy.
• Volunteer Management – Oversee the Alumni Ambassador program. This includes managing an existing volunteer team of Alumni Ambassadors and recruiting new Ambassadors.
• Communication Management – Work collaboratively with the Advancement Marketing and Communications team to manage and implement a successful mass communication strategy for alumni. This includes social media, email campaigns, newsletters, etc.
• Community Engagement Events – Build relationships and connections with alumni at community engagement events. Strategically identify individuals who have the potential to get further involved.
• TWU Alignment – Develop a deep knowledge and understanding of TWU’s priorities, needs, culture, community, academic and co-curricular strengths.

The Person

Skills and Abilities

• Well-informed, positive, and engaging ambassador of the University’s vision to equip graduates for life
• Highly relational and a natural networker
• An exceptional team player, multi-tasker, and able to take the initiative and work independently.
• Excel in maintaining positive relationships with various constituents, including parents, alums, and donors
• Friendly, discerning and wise; able to navigate through challenging conversations strategically
• Able to work under time, budget, and schedule pressures
• Able to travel periodically

Personal

Driven and inspired by the idea of positively impacting the various marketplaces of life through the development of godly Christian leaders by serving the Trinity Western University community.

A dedicated and mature evangelical Christian with an earnest desire to serve in family, church, work, and community. Genuine and personal commitment to TWU’s mission, values, Statement of Faith, and Community Covenant. Strength of character and reputation, integrity, and focus. A winsome personality with a positive and friendly attitude.

Servant-Leader Way of Life: Act in a manner that exemplifies Jesus Christ in all on and off-campus contacts, thereby living out the servant leadership mission of the university and contributing effectively towards achieving the institutional and Kingdom goals of the organization.

Key Internal Interactions

Reports: Supervise/lead additional staff as required. Oversee volunteers.

Reports to: Vice President of Alumni and Families

Standards & Requirements

Education: Post-secondary degree required. Trinity Western University alumni preferred.

Experience: 5+ years of directly related experience in recruitment, portfolio or relational management, sales, fundraising, or similar experience.

Duties and responsibilities that do not constitute a significant change may be added, deleted or changed at any time at the supervisor's discretion, either orally or in writing.

Benefits Of Working at TWU:

• A comprehensive benefits package which includes extended health, dental, and insurance and an RRSP matching program.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• Tuition Benefits for TWU undergraduate and graduate level courses to enhance knowledge and professional competency.
• Torch tuition scholarship for dependents of eligible employees attending TWU.
• Free access to TWU’s fitness/gym facilities and the Norma Marion Alloway Library.
• Discounts and perks for the on-site Trinity Western Outfitters bookstore, cafeterias, and shops and restaurants in Fort Langley.
• Wellness benefits (i.e., counselling, sick days, personal days, and reimbursement for annual wellness/recreation-related purchases).
• Free recreational equipment rentals (e.g., paddle boards, snowshoes, kayaks, etc.).
• Free employee parking on campus.
• Special community events throughout the year.
• A positive Christian fellowship environment.

Trinity Western University encourages applications from all eligible candidates committed to the University’s mission, values, and Christian identity as articulated in its Statement of Faith and Community Covenant. We are committed to an ethic of inclusion and equal treatment of all persons without discrimination per human rights law.

We particularly invite applications from indigenous people, women, persons with disabilities, and visible minorities. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Persons with disabilities who anticipate needing accommodations during the application process should contact Human Resources.

Trinity Western University is located on the traditional ancestral territory of the Sto:lo people.