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Site Reliability Engineer

Site Reliability Engineer

National BankMontreal, QC, Canada
30+ days ago
Job description

As a Specialist in site reliability engineering on the National Bank Data Protection team, you will ensure the operational reliability of data protection assets. With your experience and knowledge in the operational management of high-availability assets (HA), you will have a positive impact on the Bank's stability and reputation with its internal and external users.Your role : Oversee the operation, maintenance, and ongoing development of data protection assets for the entirety of their life cycleManage operational requestsPut in place the processes needed to meet the Bank's operational demandsWork with the PO to ensure operational tasks are sent to the development teamsManage IT operationsManage 24 / 7-support teamsOrganize fire drills for support teamsManage incidents and organize incident postmortemsManage recovery exercises (DR)Manage vulnerabilitiesAct as a model for operational excellenceAct as a technical authority on monitoring practicesCreate the operational excellence roadmap and keep it updatedCentralize monitoring practicesGuide the System team to achieve its operational excellence objectivesApply SRE theory and practicesImplement service level objectives (SLOs) on assetsWork with the teams to follow up on SLOsImplement error budgets & budget overage policiesUnderstand and contribute to architecture design to enable efficient operation and high availability of the technology solutions deployedIdentify and implement tools and automations to optimize the operation of data protection services and assetsMeasure data protection assets and address issues that prevent performance objectives from being metYour team : Working in the Information Security Delivery - Data Protection sector, you will join a team of 30+ colleagues and report to the Data Protection Asset Portfolio Manager. Our team stands out for its delivery quality, expertise, and the stability of its assets in data protection production.We offer a wide range of ongoing learning opportunities for your development, including hands-on learning, training courses, and collaborating with colleagues who have varied profiles and expertise.Prerequisites : Bachelor’s degree and 5 to 7 years of experienceYou have concrete experience in the operational management of high-availability assetsYou have already implemented SLOs on various assetsYou know the procedures involved in security ceremoniesYou understand continuous integration and deployment (CI / CD) and Agile teamworkYou embrace the DevSecOps cultureKnowledge of one or more of the following is an asset : AWS / Azure cloud servicesKubernetes, GitHub Actions, Ansible, Terraform, JenkinsHashiCorp VaultPKIs (Microsoft ADCS, AWS PCA)JAMF, Entrust / GlobalSignHSMs (Utimaco, Atalla, NCipher, Payshield)Netskope, QoHashYour benefitsIn addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.Health and wellness program, including many optionsFlexible group insuranceGenerous pension planEmployee Share Ownership PlanEmployee and Family Assistance ProgramPreferential banking servicesOpportunities to get involved in community initiativesTelemedicine serviceVirtual sleep clinicThese are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.We're putting people firstWe're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?Come live your ambitions with us!